We've patronized Minado in NYC & NJ for 4 yrs, approx. 30 visits, & happily spotted the Natick branch during a visit. During Sunday lunch & while only 50% occupied, it took 10-20 minutes waiting in a line to access the sushi bar. The other food platters were not replenished and more were empty than not. We requested the Mgr to express our dismay & he claimed employees ""were being trained"". It seemed insincere & he made no effort to make amends though he claimed he was 'part owner'. The food was mixed, some good and others below Minado's standard fare. Waiting in lines for too many empty platters defeats the goal of buffet dining. Until management addresses these problems, try the other Minados...not this one.
Pros: fresh food & multiple selections
Cons: long lines, empty platters, questionable management
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