My husband and I along with 4 other couples went to Karu & Y for dinner on May 5, 2007. The place was modern and elegant therefore, we expected great service( given that we spent nearly $1300.00 on dinner and cocktails). Instead we were humilated and kicked out of the couches outside. The very rude and arrogant security claimed the area was just for VIP's (it was 9 p.m.) and the club was far from full. Our friends and I were enjoying cocktails after dinner and simply chatting in the patio area. We complained to the manager because of the embarrasing and humilating event thinking he would atleast be considerate enough to atleast say sorry. But instead we were questioned, and the manager after realizing what occured promised us a good time by giving bands that would guarantee us entrance to the club's vip. Instead, we were escorted to an empty room and told it was the VIP area, but somehow we were the only ones in the room all night. Needless to say, it was a waste of a night, money and a horrible time. We would never go back there again. They have alot to learn about service if they want to be in the club industry. Word of Advice: Karu & y, " Hire a Real Dj, One that plays music people have heard"!
Pros: Modern Place
Cons: Horrible Service and Music
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