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The Worst Experience - Review by citysearch c | Courtyard by Marriott Boston Waltham

Courtyard by Marriott Boston Waltham

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The Worst Experience 12/20/2007

I travel twice a month to all over the US and overseas. Service and management at this hotel were the worst I've experienced! I think hotel people here do not understand what customer service means. If something goes wrong, they never apologize and just blame customers. I would not recommend this hotel to any of my friends and colleages. I may not even stay at any Marriot in the future because of this one chain hotel. Too bad, as I've been a good customer to them. Pros: Non Cons: Service, Management more
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