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Businiess name:
Courtyard by Marriott Boston Waltham
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Review by:
citysearch c.
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Review content:
I travel twice a month to all over the US and overseas. Service and management at this hotel were the worst I've experienced! I think hotel people here do not understand what customer service means. If something goes wrong, they never apologize and just blame customers. I would not recommend this hotel to any of my friends and colleages. I may not even stay at any Marriot in the future because of this one chain hotel. Too bad, as I've been a good customer to them.
Pros: Non
Cons: Service, Management
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