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Very poor customer service - Review by citysearch c | Val Vista Dental Group

Val Vista Dental Group

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Very poor customer service 10/17/2007

My first visit to the dentist was cut short because the dentist was too busy to do an exam. I rescheduled for the following week for an exam and cleaning, and was called a few days before my appt. to reschedule. My appt. was made for 6 weeks later! One week before my rescheduled appt. I was called and told that the dentist was not available for the exam, but the cleaning would still be done. Then, 3 days before the appt. I was called again and told that I would need to rescedule my appt. because noone would be there to do the cleaning on that day. I decided that I had given them enough of my time, and I would try another dentist. When I called for my records, I was told that there is a $35 fee for each x-ray copy to transfer to another dentist. Save yourself the hassel and do not pick this dentist! more
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