The service sucked; the food was average; the experience was unspeakable. Here are the details:\r
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1) We gave our name and were told that the wait would be 30 minutes. When we waited 40 minutes, we checked with the host/hostess, who said there were 2 groups in front of us and that it'd be a few minutes more (understandable and not an issue). When we waited another 30 minutes, we checked with the host/hostess, who said Our Party was seated 30 minutes ago (they had even crossed off our name). They didn't bother to call our name; they merely gave our table away to another group--no explanation, no apology, nada. Throughout our wait, we heard other names being called for tables, yet silence for ours. Definitely not right. \r
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2) During our unnecessary wait, we at least thought it would be easy enough to order drinks at the moderately-crowded bar--no such luck, as the bar staff spent more time chatting with others. \r
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3) To make matters worse, they sat us at a communal table which they neglected to clean (it's a bad sign when your forearm sticks to a dirty table). Plus, they brought 2 menus and 2 napkins for our party of 4......maybe they expected us to share them? \r
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4) Finally, when you order a burger with cheese on it, shouldn't the cheese be melted?\r
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Pros: There is nothing positive to write about this place
Cons: There are too many to list
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