They have no trained staff. I booked a birthday party, they refused to let the kids bowl until all children had arrived, then they didn't know how to set the alleys. I paid for a birthday cake and they didn't get it. As the mother of the birthday boy had to get every ball, every child's shoes, serve all the pizza (which they shorted me on) and than serve a cake at the end after they walked accross the street to buy a graduation cake. The worst party experience in town and they refused to reimburse for anything. I paid for 2 games and because the help didn't know how to work the computers no child finished one game. AWFUL
Pros: smokey
Cons: No service, over priced
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