This service remembered to charge my credit card, but didn't remember to care for my pets when I went away for the weekend. The service times were confirmed twice before my trip, the second time as I was on my way to the airport. When I came home to my upset animals, I immediately called them to find out what in the world happened. It took them 48 hours to respond to my frantic yet polite voice message. Please do not expose your pets to this unacceptable service.
more