I recently dropped off two pair of leather boots to have scuffs shined out, soles repaired and heels rewrapped. When I went to pick them up, none of the work was correct, in fact, scuffs remained on both pairs, soles were still worn and they had put a solution on both heels to darken the heel instead of rewrapping as I had requested. This solution created a bubbling effect on the heel... hence both pairs of leather boots are now ruined. The owner refused to correct the shoes and told me to have someone else fix them. Unbelievable! Awful customer service. I only tried this company because they were convenient - I will now drive back to where I was taking my shoes even though it is on the other side of town. I do NOT RECOMMEND taking any leather goods to Shoe and boot repair on Colfax!
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