The staff is very caring toward animals, but I found them to be much more expensive than other vets. If you are willing to spend lots of money on your pets' dental care, then I would recommend them, but they are a little pushy about getting you to spend money on dental care, in my opinion. And there is always an extra charge for the ""dental exam"". Most other vets I've been to, include this in the exam. That said, when my dog had to be put down due to kidney failure (a genetic disorder), staff was very sympathetic. So overall, very good vet, but charge a lot.
Pros: sympathetic, good care
Cons: expensive, push $$ dental care
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