We've been to Serafina several times, and for the most part have been pleased with the food and the atmosphere. However, our recent dining experience with a group of friends was not great. The food was OK but inconsistent. Parts of a ""trio"" appetizer were tasty but skimpy, and a special pasta (ravioli with goat cheese and parmesean cream) was bland like pasta out of a box. The Osso Bucco was superbly braised and carmelized but the rabbit rubbery. The worst part of the experience was when we had to [unbelievably] negotiate with the ownership/management to waive a corkage fee after a member of our party had food spilled on him twice by the wait staff! (Tables far too close together and cramped).
Pros: Atmosphere, Food Presentation, Nice Waitress
Cons: Customer "Service", Crowded Seating
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