We were there for a convention and found all the staff really great except the restaurant front staff (greeters) seemed out of it servers were good. The hotel staff took great pains to make us comfortable even with all the rooms on our floor being redone and in spite of a large group before ours who overstayed. Check out Champions as a great place for a breather and and a beer or puff in between meetings. Super staff - see John or Karen! Fun spot in the evenings too! Food in the Porch was very good too. Need directions? check the bell desk.
Pros: Staff, Location, Quality
Cons: Renovations
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