The Paramount in the last few years has continually allowed late arrivers to enter in the middle of the first act of plays. These rude people interrupt the people who arrive on time. Both the Fifth Ave Theater and Benaroya hall control this better. We also had a billing error problem (two sets of tickets when we ordered one) that was 'resolved' at least 3 times but each time we got follow up calls asking us to pay for the mis-booked tickets which we returned.
Pros: Good shows, Seating
Cons: short engagement, billing/customer svc., late arrivals
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