The hotel is located on historic premises - the first indoor mall in the US, called the Arcade. The Arcade is spectacular, but it does little hustle and bustle or life in it. Although the rooms offer high ceilings and large windows, the modern decor in combination with vintage building leaves a strange feeling. The service varies dramatically - depends on the person at the front desk.
Pros: centrally located, newish, historical landmark
Cons: lifeless, service varies, feels somewhat cold
more