Now I normally do the majority of my shopping in local stores but I must be honest here when I say that although Slagers is a business with a long family history and somewhat of a reputation in Iowa City, I don't think I will be doing much shopping there in the near future.
It isn't that they don't have variety...they do but it is not the array of variety you might find at one of the larger stores though that is not the most important aspect of a business. What has turned me off is, in my past experience with this business, I have received unsatisfactory customer service when it came to communication and such.
When we purchased our home we had a credit at SLAGERS for appliances and not knowing any better we went there to outfit our new home. The appliances came and though I called several times to ask them to reset the stove and dishwasher and to check on other problems I was having, I virtually was ignored and nothing was done. Needless to say, I was frustrated....and I remain so to this day.
Later we purchased a clothes drier and being busy when it was installed, I did not check it carefully before the deliverymen left. Later I went to the laundry room and I noticed a big scratch on the drier. When I called, I was informed the scratch must have been made by me, it wasn't there when it was delivered. When I protested, I got nowhere and up until the day that drier was replaced (by another business) I lived with the knowledge that SLAGERS did not have good customer service and that in essence I was called a liar by their staff.
Now, like any other review, this is simply one persons opinion and nothing else. SLAGER'S might well be the place for you but for this mom of 2, I think I will travel a bit before I do business there again........
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