Mallick Plumbing & Heating was hired to replace a back flow device in our home. We were given a 1:00 pm - 3:00 pm timeframe. Frank R. arrived 10 minutes early which was great since other companies provide a timeframe and we're usually the ones who get a call at the end of the timeframe saying they will arrive an hour later. It was a pleasant and welcome surprise.
Frank R. was very friendly and efficient. He took the time to explain technical details in a way that was easy to understand. He also asked if we had any questions and he answered them all thoroughly. After a series of final tests, Frank R. left and we were comfortable knowing he provided a high quality service and that all was tested thoroughly.
This is the first time we've hired a plumbing services company, and we won't need to look elsewhere when we need additional services. Great first impression of Mallick Plumbing & Heating due to the way Frank R. represents himself and the company.
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