Liked Ken as a person and seemed to know what was to be done at my home.
We spoke about the things that were to be done that day as well as possible future jobs. The amount was verbally discussed, total was definetely UNDER $600.00. When Ken fimally showed me the invoice, I could NOT BELIEVE the price! It was not Ken's fault, he was following the format. However, I was not shown the invoice prior to the work, nor did I sign before work began. When the job was done..it was twice the amount discussed! I may not be aware what the other plumbing services cost, but I can not believe customers ask this company to do additional repairs at these extreme costs. I will NOT
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