Jarrod's thoroughness was beyond any expectations. He kept us aware of what and why he was checking everything. He explained everything in detail about his suggestions for the work that needs to be done. I have a home warranty company who sent someone out a few days later. This said home warrantycompany rejected our claim. That tech wrote down coils and in-take duct on work order. He however told the home warranty company it was the in-take duct only. Not only did Jarrod do this spectacular job for us, he didn't charge us another fee. The "over the top" service he performed was when Jack fell. Jack has MS, fell and couldn't pull himself up. Jarrod got him up to a chair which I wouldn't have been able to do. Jarrod is a proud employee of his company and serves as an ambassador for all that is good about a plumbing company. I will return as a customer.
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