My first impression with Dick Hannah in general was no pressure. I casually walked through 3 lots without being hounded by sales people. I finally stopped at the Kia store. After looking around a while I was asked if I had any questions. At that time I politely declined. When I was ready I went inside where David Wakeman asked if I needed some help. We talked some about the Rio's and after driving one we sat down and talked price. It was more than I was had to spend so after going back and forth a couple times the sales manager Mike came out and simply told me they could not sell it for what I could afford. He then took the time to find out what exactly I was looking for and what price range. He said they just took in a 2004 Corolla with only 19k miles on it. It was exactly what I was looking for and was in my price range. I ended up purchasing the vehicle before they even had a chance to detail it and run it through their shop. Of course I could not take the car until that was done. It was a Sunday that I purchased the car, but come Monday they were quick to get it through their service department. Since this car had studded snow tires on it when I purchased it I had them put the nice wheels and tires on it for me. The car looked brand new when I picked it up on Monday. On my way home I noticed the nice wheels and tires needed to be balanced because the car would shake over 65 mph. I took it right back and they got it in the shop right away. A couple days later after driving it up and down the freeway I noticed it needed a slight alignment that was really only noticeable down the highway at higher speeds. David had me bring it back in the following Monday, but they were not able to get it done that same day since it was in the evening and an alignment takes a while. Mike was more than willing to give me a 2012 Kia Sportage as a loaner for free to drive home to Kelso. My wife and I could not be happier with the car and service from David Wakeman and Mike.
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