Raymark came out to scope our sewer line and found a crack. They quoted $800 to fix it. It seemed really high and after a few minutes they dropped the bid to $300 (estimate) if we would dig the hole ourselves and backfill. Yes, that's a $500 price break to dig your own hole? The work was completed and the guys did an excellent job. However, they called with the total bill, $508! I could understand if they went over 10-20%, but the cost was over 50% more, and they never called to say the job was going to take longer or cost more. After talking with Margaret at the office, she was very rude and I'm still trying to get a copy of a detailed bill days later to know exactly what they charged me for. Looks like they had a consumer complaint on the BBB for billing issues before, guess I should have done my homework before hiring them.
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