I brought my Ford Escape to Performance Chevrolet for a substantial service. Brant, the Chevrolet service advisor, looked at my service history and helped me determine what needed to be done. He went through the service estimate with me and made sure I was okay with what all was going to be done. Because my car is a Ford, the service team had to collect parts from a Ford place, which they were happy to do.
I came in a month after my service and Brant remembered me from before. There was something (a towing connector hookup) that had gotten loose and was hanging below my car. I asked Brant to take a look at it. He fixed it and didn't charge me anything. My experience at Performance Chevrolet was great--the best service experience I have ever had!
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