I am honnestly surprised that this hotel doesn't rank higher...I guess that just speaks to the generally high quality of hotels in the windy city! This place has to be my favorite though -- great rooms, generous amentiies, killer location,incredibly helpful staff, and superb value! I MUCH prefer it to the nearby Palmer House hilton (which is compartitively very cramped and cheap (charged me $15 a day for the coffee maker!))-- which bewildering ranks so muh higher. This is way better!!!
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