The only positive about this office: I was never kept waiting for extended periods on my few visits......The negatives: The office is so horribly disorganized with scheduling that I stopped going. The first doctor I saw in this practice, Tiffany Davis, was only there for a brief time before announcing her departure. I received notification of this in the mail. The letter stated that the practice was in the process of determining who would manage my care at future appointments. My annual exam I'd scheduled the prior year with the practice approached and I called to confirm it since I had never heard anything further about whom in the practice I'd be seeing. When I called I was told the appointment date I'd been given was no longer valid because of the physician changes and they didn't know how they missed reaching out to reschedule my appointment. I rescheduled with a new doctor in their practice, Sara Bazan, for an annual exam on a different date. Strike one!..........
I went to my annual exam with Dr. Bazan and scheduled an appointment for the following year before I left the office. The next year rolls around, and two days before my annual appointment I get a voice mail from the office confirming that I should be there at 3:30 on 3/26. Not good, I was scheduled for 4 p.m. on that date, and since I have a work schedule to adhere to l could not go any earlier. I still had the appointment card the receptionist had written for me stating the 4 p.m. time. Thinking it must have just been a mistake on the voice mail reminder I called the office and told the receptionist I had an appointment scheduled at 4, and that was written on the appointment card. She was totally unhelpful about it. I offered to send her a copy of the card and she just said ""I don't doubt you ma'am, but your appointment is at 3:30 in our system and Dr. Bazan can't see you at 4."" I said I was not interested in scheduling anything further with their office. Later that day I got a voice mail from someone else in the office asking me to call them. When I returned the call, the woman I spoke to was explaining how Dr. Bazan had gone on maternity leave and wasn't even supposed to be around for ANY appointments on 3/26, but then she became available after all on 3/26 so they had put everyone back on the schedule and somehow I had been moved to 3:30 and they thought they were doing me a favor getting me back on the schedule on 3/26 at 3:30...went on further to say I had actually been on their schedule for 4/23 and hahaha they just didn't know what happened. She was literally laughing about it! Not funny and totally unprofessional. Strike two! Stay away. I will not go back to this practice.
Pros: Never waited too long
Cons: Unprofessional and disorganized scheduling
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