I was in charge taking a group of 8 to a nice wine country lunch. I had been to this restaurant & was comfortable going again. I email the reservations desk 3x as directed on the web site in early Dec. for late Jan. event. Never got an e-response. Started making calls & took notes on 8 calls to two responses. Only kept calling because every time I seemed to have the res. dialed, I'd get a perplexed call to confirm. Could not reach ANYONE over the schools 2 week break so I tryed to find a manager. Called a friend, graduate of the school, who said what everyone at the school had said, ""Good luck, the restarant is run by Wine Spectator and really has nothing to do with the School!"" So, I went to the source and got the turce responce that WS Greystone Restaurant is not on The Wine Spectator's list of recommended restaurants. Re; what another reviewer mentioned here, these are not CIA students, my friend who graduated from the school informed me that she never worked in this place nor did any of her fellow students! \r
On another note, the lunch was better. We were escorted, by a very nice concierge from the front desk up an elevator to an accessible (My group were seniors) entrance were seated promptly, though the young lady lacked warmth, at a very nice table. Our server was friendly but could have been more helpful to my, admittedly sometimes befuddled, group. Again ref. what another reviewer wrote, the appetizers are not a good value, this menu takes wine country pricing seriously, other high end spots don't fall into this trap for lunch. I had 2 app.s, Apple Salad & Steamer Clams (in red sauce, not steamer broth & with a tange that must have been vinegar, none of this made apparent by the menu) for a satisfying lunch. Others in my group had the French onion soup & raved about it and the scallops & oysters were also good.\r
For dinner prices, & the weight of being associated (if by location only) w/CIA I want alot. This doesn't stack up!
Pros: handsome dining room, good location
Cons: Reservations process, Customer Service, Over All Experience
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