Willow Sunoco

I have had nothing but honest service here at Sunoco. I have had tire leaks fixed, flat tires changed, oil change etc.; all somewhat minor issues, however, quick and inexpensive! Recommended. more

I have had nothing but honest service here at Sunoco. I have had tire leaks fixed, flat tires changed, oil change etc.; all somewhat minor issues, however, quick and inexpensive! Recommended.\r more

Couple of months later, more unwanted muffler-like sounds started in again; the diagnosis: a tear in the muffler. Who knows how that could have happened but I do drive in some unleveled terrain. It was covered under warranty, and was ready for me in a few days. Didn't charge me a penny and it's purring like a kitten. more

Couple of months later, more unwanted muffler-like sounds started in again; the diagnosis: a tear in the muffler. Who knows how that could have happened but I do drive in some unleveled terrain. It was covered under warranty, and was ready for me in a few days. Didn't charge me a penny and it's purring like a kitten.\r more

I think even more of Willow Sunoco than I did before. Brought my car in when I heard nasty sounds from the vicinity of the exhaust system--it did indeed need to be replaced. Hey, it's an old car--a '99 Jetta! Anything to keep it going. And Mir and his outstanding staff charge about 1/3 of what the VW dealership would charge. more

I think even more of Willow Sunoco than I did before. Brought my car in when I heard nasty sounds from the vicinity of the exhaust system--it did indeed need to be replaced. Hey, it's an old car--a '99 Jetta! Anything to keep it going. And Mir and his outstanding staff charge about 1/3 of what the VW dealership would charge.\r more

They do good work, and charges a very reasonable price as compared to the alternatives around Hoboken. I take my 2007 Audi A8 here. I was hesitant to take the Audi there because it's a pretty complex car but he does as good a job as the dealership for about 1/3 the price. more

They do good work, and charges a very reasonable price as compared to the alternatives around Hoboken. I take my 2007 Audi A8 here. I was hesitant to take the Audi there because it's a pretty complex car but he does as good a job as the dealership for about 1/3 the price.\r more

They are meticulously honest and take the uncertainty out of car repair. \r Willow Sunoco is a true asset to Hoboken more

They are meticulously honest and take the uncertainty out of car repair. \r Willow Sunoco is a true asset to Hoboken\r more

I would strongly caution anyone from bringing their vehicle to Willow Sunoco given my terrible recent experience. Everything was working perfectly on my late model Mercedes (with less than 70K miles) until I brought the vehicle in for a simple oil change. When I got the car back, a strange noise from the engine compartment was immediately noticeable so I told the manager that something was not right. They agreed that the sound was not there before, said that it might be the oil filter, and asked to keep the car another day to look at it further. \r \r The weekend actually went by and only after I called a few times did they finally tell me that the compressor, a/c belt, pulleys and multiple other items needed to be replaced for over $1,500. Of course, I thought this was highly suspect - the car had nothing wrong with it before but somehow 4 days in the possession of Willow Sunoco, it was rendered completely undrivable. They claimed it was normal wear and refused to do anything about it so unless I was willing to pay their fee, I would be forced to tow the vehicle to another shop to get a second opinion (which I ended up doing). The other shop (a Midas) immediately said that it looked like ""outside damage"" and that the compressor seemed to have been tampered with (they put that in writing). I also took pictures and sent them to a few ""Ask a Mechanic"" websites online which responded that they agreed with Midas' assessment. \r \r I have the written opinions of several mechanics documented, EZPass statements proving the car drove well and at high speeds before the ""oil change"", and multiple witnesses who can testify that the car did not have any strange noises (or other problems) before taking it to Willow Sunoco. Unfortunately, Willow Sunoco is either incompetent or fraudulent - whichever the case, they certainly do not stand by their work and could be preying on unwitting Hoboken residents (who are either not mechanically inclined or just don't have the time to deal with these kinds of issues).\r \r Unfortunately for me, my only recourse appears to be small claims court at this point which is time consuming and costly if a lawyer and/or time off work is needed. I sincerely hope this review will help spare someone else the pain that I am going through - save yourself the trouble and go somewhere else! more

I decided to try somewhere new as I was less than 100% satisfied with the previous work on my car at my usual mechanic. I chose Willow Sunoco based on all the great reviews here and I was not disappointed! I came here to have my brakes checked out cause they were squeaking like crazy. They looked at them and it turns out there was just tons of dirt stuck between the wheels. Told me to come back in 6 months and didn't charge me a penny. Thanks guys, I'll be back when they are really squeaking. more

I was happy with the customer service I received here. I will be coming back, for sure. Thanks for everything! more

Outstanding customer service at it's finest. Such a breath of fresh air to have people treat us well and respect us. I will never go anywhere else. more

This place has done a lot of work on my vehicle over the years and they always do a great job. They are honest and dependable. I can always trust them to be reliable and give me a great deal. more

I really love the people here they are so helpful and knowledgeable. I only come here for tires and I've been sending all my friends here too! more

Best place in the area to get your tires hands down! Best prices, best quality, and great people. I had a really great experience here. more

I love the way they treat their customers. I always feel very well taken care of. And they do really great work. more

This place displays customer service at it's best! Not to mention the incredible quality work done. I would highly recommend them to absolutely anyone! more

I didn't have any heat in my car and winter was right around the corner, so I figured I should go and get it fixed. My neighbor told me about Willow Sunoco and when I walked in they greeted me with a smile and all the help I needed. They said that they could get me in and it shouldn't take to long and so I waited. It turned out I needed a new thermostat. They fixed it and were inexpensive and it took no time at all. Thank you. more