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Westbrook Service Corporation

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1411 S Orange Blossom Trl
Orlando, FL 32805

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(407) 841-3310
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Westbrook Service Corporation - Orlando, FL
Westbrook Service Corporation - Orlando, FL
Westbrook Service Corporation - Orlando, FL
Westbrook Service Corporation - Orlando, FL
Westbrook Service Corporation - Orlando, FL
Westbrook Service Corporation - Orlando, FL
Westbrook Service Corporation - Orlando, FL
Westbrook Service Corporation - Orlando, FL
Westbrook Service Corporation - Orlando, FL
Westbrook Service Corporation - Orlando, FL
Reviews
( 21 )
( 6 )
( 2 )
( 4 )
( 1 )

Best

Over an 11 month period we had intermittent problems with our water heater which required about four service calls from Westbrook. Each time we thought the problem was fixed but ...

Worst

Installed a replacement heat pump system Sep 23, 2011. Installer removed high end electronic programmable thermostat and replaced it with a basic non programmable unit. Two weeks...

Albert seems to have done a good job. 8/9/2011

Albert is a pleasant guy, and took time to answer our questions, and to explain why he was making the recommendations he did. So far, we are pleased, but it sure was expensive. RESPONSE FROM Westbrook Service Corporation: Thanks for your review of our services. We are glad you are pleased! As you know, we warranty all work that we perform for our customers and are happy to serve you in the future. more

excellent response and professional service 7/25/2011

After my home warranty company failed to have a service company out to repair my air conditioning in a timely manner, Westbrook came through and "squeezed" me in, and repaired my A/C the same day, even though it is an older unit and the Technician needed to retrieve a part from the manufacturer. RESPONSE FROM Westbrook Service Corporation: Very pleased you were happy with our service and we hope we have earned your FIRST CHOICE spot for your next A/C, plumbing or electrical service need. more

Installation of UV Light. 7/25/2011

Dan was excellent. He installed the light and answered all my questions. Very nice guy. RESPONSE FROM Westbrook Service Corporation: Thank you for your GREAT review! We are pleased to serve you and having you as a customer. more

The Best A/C Experience In 33 Years Of Home Ownership 7/21/2011

My A/C stopped working on a very hot day during a thunderstorm. Westbrook was the third company I phoned and the only one that could come check out my problem. I received a call from Jim who told me I was next after he finished up at another job. When he came to the house he was polite, knowledgeable, efficient and fixed the problem in no time at a very fair price. I'm sold on Westbrook and will be a customer from now on. Thank you Jim and Westbrook! RESPONSE FROM Westbrook Service Corporation: Edgar Jim and Westbrook thank you for your outstanding review of our services. We are pleased that we have earned the privilege of serving you in the future for all of your plumbing, Electrical, gas and A/C needs! more

Superior 7/17/2011

Everyone is always courteous and helpful and quick to respond to your requests. Very service minded with customer needs. more

Dan is a great guy and a good tech. 7/12/2011

I plan to ask for Dan to service the AC at a rental property RESPONSE FROM Westbrook Service Corporation: Dan and Westbrook thank you for the kind words! We look forward to seeing you soon. more

Outstanding! 7/11/2011

Mine is a new system just 6 months old so you can imagine my frustration when it went out on the late afternoon of 4 July. I called in and Alfred (?) returned my call within 5 min. and told me how to get it temporarily back running again until he could get somebody out here. Within 45 min., Edwin (?) Was knocking on my door and got it all unclogged and tidied up. Total downtime was about an hour and a half. Throw in the courtesy of these 2 men and you hit a grand slam home run with us. RESPONSE FROM Westbrook Service Corporation: Thank you! Yes, the holiday weekend was very busy for the techs. But, as we know; that's when the rubber meets the road! Thank you for your continued business and we look forward to serving whenever you need us! more

Very happy with your service. Very professional, courteous and polite. 7/11/2011

Very happy with the service we received. RESPONSE FROM Westbrook Service Corporation: Thanks for the GREAT review! We look forward to serving you soon. more

Great service but pricey 6/28/2011

I manage multiple properties; the service is great, but you pay for it. Tech expertise is great, friendly. I've dealt with Scott, Rich, Roberto, among others, always very pleasantly. more

Great customer service, will recommend to my friends and family. 6/28/2011

Great customer service, will recommend to my friends and family.But the labor cost charges are above average. They should give special discounts to first time users and those who sign up for their annual service. more

Very satisfide 6/23/2011

Did a good job. more


Shoddy & Inept Installation 7/16/2010

In January, 2009 I had a complete gas furnace and air conditioning system replaced in my house. Now, July, 2010, I already have a leak in the system at this young age which is most likely due to poor piping installation. \r \r Now I have discovered that, when originally installed, they did not use the proper piston. The piston comes in plain sight in a baggie taped to the air compressor (the baggie is still taped to the compressor today!). This piston is to be used in the air handler to make the units compatible. For a professional, this cannot be an oversight. Then, in Nov., 2009, the Westbrook tech who did the yearly service call did nothing to correct the "mistake". \r \r I also discovered that they cut a hole in the ceiling for a vent. However, it goes into the open attic and no duct is connected to it at all. I did not notice it because the grille covers the hole in the ceiling. So all this time, blistering summer heat has been coming straight into this room from the attic. more

an airconditioning company that is fast and courteous 6/28/2005

My airconditioning went out 2 summers ago and I had to get a whole new unit. My husband had previously worked for the plumbing dept. of this comany so recommended them for airconditioning. Upon calling, the staff was very nice, and were able to set up a date for a new unit to be installed quickly and inexpensively. The technicians that came out were very nice and made sure to explain the system before leaving. overall a good experience. more
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Owner Message
  • To say that we fix air conditioners, toilets and light switches would be true, but it wouldn't tell the whole story. At the core, Westbrook is a team of building science professionals, expert tradesmen and customer savvy associates working together to provide efficient and effective mechanical solutions to our residential and commercial customers across Central Florida. We have licensed expertise in a broad range of technical capabilities including HVAC, electrical, plumbing and gas and we take pride in our ability to design, build, fix or maintain just about anything. We are creative solution providers, passionate about solving the mechanical mysteries, technical twisters and mega messes our clients bring to us. It&#39;s what we do. Its how we make a difference and how we create customers for life. Although known for our distinctive fleet of green and yellow service vans, we are most recognized for our people and their unmatched commitment to offering our customers amazing service experiences. It wouldn&#146;t be a stretch to call us service fanatics. Our aim is not satisfaction, but over the top, BIG WOW, tell your friends, you've never experienced this before service. Our goal is exceeding expectations. We want to rock your world, save the day, solve the problem and make you happy. Its the Westbrook Way and it is what has made us the most trusted and reliable service company in Central Florida since 1949. Give us a call.

Additional information
  • Hours: Daily 12am-12pm
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Northwest, College Park
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