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Webb Ford, Inc.

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9809 Indianapolis Blvd
Chicago, IL 60617

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(866) 773-4457
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Webb Ford, Inc. - Chicago, IL
Webb Ford, Inc. - Chicago, IL
Webb Ford, Inc. - Chicago, IL
Webb Ford, Inc. - Chicago, IL
Webb Ford, Inc. - Chicago, IL
Webb Ford, Inc. - Chicago, IL
Webb Ford, Inc. - Chicago, IL
Webb Ford, Inc. - Chicago, IL
Webb Ford, Inc. - Chicago, IL
Webb Ford, Inc. - Chicago, IL
Webb Ford, Inc. - Chicago, IL
Reviews
( 25 )
( 8 )
( 0 )
( 0 )
( 1 )

Best

The woman who checked my car in seemed very knowledgeable and was eager and able to discuss my automotive concerns. The employees at Webb Ford are top notch and extremely helpful.

Worst

Took Ford Escape aunt and uncle bought new from this stealership in for what was the 3rd head gasket: Original factory bad at 45k, replacement done by Webb now confirmed leaking a...

Webb Ford does business the right way! 11/19/2013

Kevin Hassellof was very knowledgeable, helpful and courteous! Webb Ford does business the right way! Thank you! more
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Editorial review from Citysearch 11/12/2013

The woman who checked my car in seemed very knowledgable and was eager and able to discuss my automotive concerns. The employees at Webb Ford are top notch and extremely helpful. more
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Overall I am very impressed 10/28/2013

I am overall very impressed with the work of Ford. I definitely love my Ford Escape, and I am very happy I chose Ford! Thank you, and keep doing the great work you are all are doing. more
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Editorial review from Citysearch 10/28/2013

I am overall very impressed with the work of Ford. I definitely love my Ford Escape, and I am very happy I chose Ford! Thank you, and keep doing the great work you are all are doing. more
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Referring my relatives, we wil be back! 10/18/2013

Pete was my sales person and I am referring all my relatives to him. Pete was the best salesman I have ever dealt with. He did an excellent job of listening to what we were looking for and providing it. Kind, considerate, honest...and I could go on and on. Yes we will be back! Thanks Ford and you too Pete! more
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Tom was outstanding 10/3/2013

I came in to the showroom and all the sales staff was busy and I did not have the time to wait. Tom noticed I was leaving and walked out to my car and made time for me. He was outstanding. He knew I didn't have a lot of time and took very good care of me, answered my questions, gave me the best price with out me having to haggle. I appreciate his knowledge of the car I purchase. If I knew anyone looking for a Ford, I would send them to see Tom. more
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Editorial review from Citysearch 9/22/2013

My Focus which I bought from Webb (and well worth the money) is now being used by some of my family. It has over 200,000 miles and still runs beautifully. I am hoping the C-Max I just bought will run as well and as long as my Focus. Couldn't be more pleased with the Webb dealership and Ford products. more
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Convenient hours and Awesome service dept. 9/16/2013

I work closer to another Ford dealership, but a simple oil change requires an appointment. And, they will not make 5:00 pm appointments. The service department here is awesome. Thanks for the convenient hours. I love my Ford and I love coming here! <3 more
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Editorial review from Citysearch 9/16/2013

I work closer to another Ford dealership, but a simple oil change requires an appointment. And, they will not make 5:00 pm appointments. The service department here is awesome. Thanks for the convenient hours. I love my Ford and I love coming here! <3 more
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Editorial review from Citysearch 8/23/2013

Charles Johnson was the best salesperson I have ever dealt with in purchasing a new vehicle. He was so attentive in making sure I received the car in excellent condition and thoroughly explained everything in the car, even though he had other customers waiting for him. I enjoyed working with him and very pleased with the outcome. more
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All are Helpful and Friendly 8/11/2013

The salesman that sold me my car, Joe Salas, was extremely helpful and extremely friendly. He made certain that I knew all about the car and took extra time, when I was uncertain about something. I was also very pleased with the service department for being so polite and helpful. They are all truly helpful and friendly individuals. What I was not happy about was, in order to receive the $3,000 rebate, it was necessary for me to take a loan. I have always paid for my cars in full. I will pay the car in full after I receive my second bill. I am in no way placing the blame on Webb Ford, they did a fantastic job. I am just unhappy with Ford Motor Company for basically forcing me into taking a loan. I have never driven anything but Fords and I will continue to purchase them. more
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Good Idea 7/29/2013

The service was great...I had taken the vehicle in for a oil change and the tech recommended I have the tires rotated...after careful consideration...I thought that this was a good idea..so I returned..the tech did not pressure me but was "professionally" "matter of fact" about the advantage of having my tires rotated. more
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Editorial review from Citysearch 7/28/2013

The service was great...I had taken the vehicle in for a oil change and the tech recommended I have the tires rotated...after careful consideration...I thought that this was a good idea..so I returned..the tech did not pressure me but was ""professionally"" ""matter of fact"" about the advantage of having my tires rotated. more
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Stealership Won't Stand Behind Work 7/2/2013

Took Ford Escape aunt and uncle bought new from this stealership in for what was the 3rd head gasket: Original factory bad at 45k, replacement done by Webb now confirmed leaking again by trusted mechanic who cleaned area and observed leaking head gasket now at 96k. Trans also went bad on this vehicle, along with a front axle. Told service advisor, John Rainone, all this, they said they'd look at it. Called back and said wasn't head gasket leaking, was timing cover gasket. Small problem there though: Head gasket already confirmed leaking by trusted garage, also, timing cover gasket doesn't leak uphill to head gasket. Refused service on behalf of relatives, took it to trusted local garage who ended up doing job. Turns out it was head gasket, had large scratch in it from whoever did job previously at Webb. If you can't trust an established dealer to make right their screw up on what is basically a disaster vehicle as far as reliability, how can you trust them at all? Avoid at all costs. more
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Let me take my time 6/5/2013

Kevin the sales person worked with me for 2 solid weeks to find the vehicle of my choice. He took time to work through all of my issues and still followed up on my needs and wants. more
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Editorial review from Citysearch 6/4/2013

Kevin the sales person worked with me for 2 solid weeks to find the vehicle of my choice. He took time to work through all of my issues and still followed up on my needs and wants. more
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Awesome Service 5/1/2013

Tom was best salesman we have ever dealt with, no pressure very helpful. Answered all questions we had about the new fords. After purchase Tom sat in vehicle with my husband and explained how to use touch screen and sync... VERY HELPFUL more
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work done in timely manner 4/30/2013

I like that I can call the same day and have my car serviced and the work done in a timely manner. I continue to have great experiences, that's why I will always bring my car here. more
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Editorial review from Citysearch 4/29/2013

I like that I can call the same day and have my car serviced and the work done in a timely manner. I continue to have great experiences, that's why I will always bring my car here. more
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Go there 4/16/2013

Completely satisfied with my experience. Every one was great. My servace went very smooth. I say go there. more
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Webb Ford is your home for New Ford Cars and Trucks, Special Financing and Ford Parts and Service.

Owner Message

  • At Webb Ford, please review our extensive inventory of Ford cars, trucks, and SUV's, including the Ford Mustang, Escape, and the Focus. We work hard to get you into the vehicle you have always wanted. That new Ford is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Highland, IN. At Webb Ford, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Highland, IN facility. Webb Ford service department strives for 100% customer satisfaction. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. At Webb Ford, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.

Additional information
  • Hours: Mon-Thu 7am-8pm, Fri 7am-6pm, Sat 9am-2pm
  • Payments: Master Card, Discover, Visa, Cash
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