Valley Of The Sun Pediatrics

This office is wonderful! First off they offer Saturday visits and last week saw my daughter for an ear infection at 8:30pm. I appreciated not having to go to an Urgent Care and was able to see her doctor instead. The nurse practitioners are great, they take lots of time with you. My wife also called the office after hours and was connected to the doctor not a random nurse which was also nice. My family highly recommends this office! more

Horrible place never take your kids here if you care about them. They would not help my child with his excema because it was a ""well"" visit. Then office manager refused to let me see the dr about my concern. I am reporting them to my insurance company more

Great doctors and a great practice. My family is is very happy with this office. more

I can’t say enough about this wonderful office. My children love Dr Hineman and Dr Mody. We enjoy seeing the friendly staff at the front desk and love not feeling rushed when we go to the doctor’s office anymore. We have had a good experience with the billing department when we had a question about our insurance. Most of all the providers at this office don’t miss anything that other offices have. They are caring and listen to our concerns. Our children don’t cry anymore when they know we are going to the doctors office. We highly recommend Valley of the sun pediatrics! more

We have two children and have seen Dr. Hineman and staff for three years. She is an incredible pediatrician, an amazing individual and always puts patients first. Dr. Mody and Janet, the Nurse Practitioner are also great. Her office staff has been professional and helpful. We highly recommend Valley of the Sun Pediatrics. more

This is a great practice. Great Doctors, Great Staff.\r I have been going to this practice for years and never felt intimidated or that scare tactics were being used. The doctors and staff always were patient if I had questions about treatment or care. All I had to do was ask. I have been to other practices before finally transferring here, and this is far and away the best around.\r more

This place is terrible. An absolute sham. This is definitely the most convenient place for me and my kids but I would drive another 100 miles to get them better care.\r \r Go in for something routine and they will just process it along and collect the claim. Go in for a seemingly simple/routine procedure and they will order a litany of tests and use any number of scare tactics they can to get you to subject your child to unwanted and unneeded pain and misery, all for the purpose of collecting a buck. They don't see your children, they see walking dollar signs. Not to mention the fees. 1st missed appointment 50 bucks. They charge an extra seen on Saturday fee and when they try to schedule appointments the first day they always recommend, without fail, is a Saturday. They have ridiculous late fees as well.\r \r Had one child treated (unnecessarily of course because they painted some terrible picture of "what could be wrong". It was an invasive procedure on what was nearly a newborn baby) two months ago. Well they filed the claim, and after processing we finally received the bill last week. This week they say "Pay the bill by Wednesday or there will be a late fee". Not to mention that nearly every pediatrics site on the internet and even a second opinion said basically "this is very common and is not a cause for concern if it does not last longer than a week". Not to them. They basically tortured a newborn for money.\r \r They also try to direct any outside examinations to specific partner practices and laboratories. I am sorry, last I checked it was my insurance and I can decide where I want my children to be cared for. The doctors and nurses are very nice and make you feel like they care but I am sure people though Bernie Madoff was a great guy when they gave him their life savings too. If you care for your child's well being find a place that values the children over the money. I drive an extra 15 minutes to be seen at a different practice and I would advise you do as well. \r \r P.S. in response to Saeco O. : You certainly are a smug little nugget. I'd be willing to bet everyone with a complaint about being ripped on here has reviewed both their overall plan brochure and individual claims more than you ever have. You're just some trained house cat with nothing more to worry about than gossiping with girlfriends, and who makes the best coleslaw at the block party. Enjoy Pinterest. more

My children have been patients of Dr. Hineman since birth. She and those in her office have always provided excellent medical care and without a doubt make sure my children are properly taken care of. You can not find this type of care and understanding at a Walgreen's or minute clinic. I did extensive research on other practices in the area and all their policies and fees were essentially the same and my children's health is worth it. more

I started going here because I read wonderful reviews about Dr. Hineman and I still love her as a doctor but I am really disappointed in her if she is behind the office practices. I feel nickle and dimed to death here. If you go in for a wellness visit that insurance pays for you MAY NOT see the doctor for any other health concerns (cough / fever) even if it falls at the same time, they have to have that copay! There have been several issues with the office staff forgetting things or messing things up and I've had to take care of those on my time and I don't get to charge them for that. I also started going here because I thought it was great that she had after hours office visits. I didn't realize I would be charged excessively for them, and yes my insurance does pay for after hours just not the exorbitant amount that they charge, which leaves me hit up for $80 each time that happens. Much cheaper to go to Walgreens off hours! Anyways it seems like all they care about there is the money they get, so if your looking for a doctor you should keep looking and not get hooked on how nice the doctor is here because the stress of all the money issues makes it super stressful. more

This office is best in class...Top of the line, Doctor and Staff. The experience has always been great. more

MOVE ON FROM THIS OFFICE!! I would NOT recommend valley of the Sun Peds at all! The experience was the worst customer service ever. They will not be available for sick appts when needed they try and get you to schedule after hours which costs double! They do not work with you on payments, I have NEVER been late on payments due and now that i have switched they charged my card without authorization for a future balance and said if I do not pay balance in full within 2 weeks they will send me to collections and charge late fees. Not a good practice at all! Find another place for your children. They have gone through 3 doctors in 1 year also. more

I highly recommend Dr. Hineman and her practice. We have been searching for the right doctor and finally feel like we found the perfect one! She is easy to talk to and makes us feel comfortable asking all our questions. We never feel rushed in her office and her staff takes the time to get to know us. more

I have worked in the medical field for over 15 years and I found this office to be the worst experience ever!! They off great service for trying to get money out of you but to take care of the patient?I think NOT. They are very concerned with making additional appointments for the extra buck. I am a separated parent and the staff had the nerve to ask my EX how our relationship was?..Plus gave two different stories of how to treat my daughters infection. I gave them another chance then, my daughter was seen again one day I called the next concerned as she was worse?.they won?t let me talk to a health care professional the receptionist told me not to worry normal. Next morning in the ER with daughter that was worse?..the ER doc had to give me the medications my daughter needed?she was doing better within the 48 hrs?..Thank god for MINDYS Place!!! Then I cancelled my follow up and the doctor called my cell phone and bashed the hospital and ER staff (the one that referred her to me by the way). more

The Doctor, Nurse Practitioners, Staff, the entire office are top notch. more

This is a fantastic pratice! more

The staff is efficient and friendly. The Doctor is the best in the entire valley! more

This office is ridiculous! They care more about $ than the patient. I LOVE the front desk staff but Dr. Hineman is horrible! They want additional appointments for everything just so they can bill you and your insurance! You can also expect to wait at least 2 hours EVERY visit no matter what. SO ridiculous! Like another reviewer said, the office is empty but you still wait. Then, if you check to see what the hold up is you'll see the doc/staff hanging out in the break room eating. We will NOT be returning! This place will do whatever they can to charge extra money, also they say they are always booked and busy but when you go in there is no one waiting in the waiting room which is odd for a place that is suppose to be busy. It seems all they care about is money. They also try to get you to come in after hours so they can charge an additional fee. more

This place will do whatever they can to charge extra money, also they say they are always booked and busy but when you go in there is no one waiting in the waiting room which is odd for a place that is suppose to be busy. It seems all they care about is money. They also try to get you to come in after hours so they can charge an additional fee. more

My family and are very happy with this practice. more

Great Practice! Great Doctor! Great Staff! No issues what so ever. more