We bought this car with a salvage title. It was in a front end collision on the passenger’s side that cut the wiring harness causing the insurance company to total the car. The fender on that side was damaged, but the frame was fine. The car had been checked by Honda and the Highway Patrol and given a clean bill of health after the repairs were made. In May 2011, while in Texas, my car was hit by a speeding driver the removing the entire front end. The car was taken to Trikin’Out’Trucks for repairs by the tow truck driver. When I got home to California, my husband noticed many problems and called the insurance company. The bottom line is that the car was not repaired properly and as a result, the insurance company deemed the car a total loss. Keep in mind, the car was deemed a total loss from the improper repairs done to it, not from the accident. he car was taken to three repair shops here for an estimate on the repairs of the repairs and was appraised by the insurance adjuster. All of which agreed that Trikin’Out’Trucks did not know what they were doing or how to work on Honda’s in general. The first sign of trouble was when my husband touched the front emblem and it fell off in his hand. It never had any fasteners in the back of it to attach it into place. The horns and wiring harness were supposed to be behind the bumper, but instead they were rewired to be behind the radiator with no support ties to prevent them from falling into the fan. It was amazing that nothing happened on the trip across the country. When I picked up the car, they told me that the airbag light was still on but they had run it though there computer tester and everything was fine and the system would most likely reset on my way across the country. I was later told that this is never the case for any car. The mechanics said that this is normal for front end accidents and that it is standard procedure to replace both the seat belt tension controls and the computer control. On the inside, the cover for the transmission release was missing, along with my front license plate. None of which were ever found. Trikin’Out’Trucks charged the insurance for replacing my windshield washer reservoir and never replaced it. In fact, when I went to put water inside, it leaked everywhere. Trikin’Out’Trucks said that they would send me a check to replace it, but it was never sent. The largest example of gross neglect was the entire front end alignment. They had tried to tell me that the last person to repair the front end and done so incorrectly. In fact, the first person had done it correctly. Trikin’Out’Trucks decided to do it to their specification and not to Honda specifications. Because of this the entire front frame was not pulled into the correct position and none of the body panels fit with proper alignment. All of the mechanics and the insurance adjuster basically laughed when they saw the car. When my attorney contacted Trikin’Out’Trucks, whey basically told him that they did the work the insurance company told them to do, and oh well; it was a salvage title before hand so who cares (not in those words of course but you get the idea). What really happened is that they told the insurance company what needed to be done to restore it to pre-accident condition and the insurance company did agreed and allow them to do those repairs. They just did not know what they were doing. Much to my attorney’s chagrin, we decided not to pursue legal action as we don’t have the time or patience to carry on a cross country legal battle. I was told that the insurance company has now put them on a do-not-use list. The goal of this is to make sure that everyone knows what this company really does when repairing a car. I have been trying to handle this for almost a year now and am done. If you want to take your truck to them for a pretty paint job, there are many others out there that do pretty paint jobs as well. If you want your car fixed, run away.
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