The Computer Place, Inc.

My wife and I have been doing business with Jon and Joe for the past five years or so. They are very knowledgeable and pretty good guys as well :) ! more

I was, and continue to be, extremely satisfied that I purchased my laptop from your company. I found your staff to be knowledgeable and courteous, and I appreciated the advice which actually saved me some money! I also want to thank you for your prompt customer service when I recently found myself in need of immediate assistance. Without a doubt ... The Computer Place gets my highest recommendation! more

I have been going to the Computer place for 8 years. They saved my old computer quickly and for a reasonable price. I have since bought 2 laptops from them.They are so knowledgeable, the fact that they can help me thru remote assistance means the world to me. more

I am both a personal and professional customer of The Computer Place and would take my IT needs to nowhere else. The team at the Computer Place is extremely knowledgeable, professional, and most of all, personable. They have always taken the time to understand my needs so that they can best serve me at a fair price. They have researched software options for my business to speed up certain aspects of the job, they have worked after hours to insure no interruption of my business, and I have always left very satisfied. No matter how small or large, they can handle the job. I have referred them to others and all have become regular customers. If you're looking for an IT partner that will truly make customer service their priority, The Computer Place is the only place to go! more

Well we are not sure where the previous negative review came about but this place is the only place in our history of shopping where we found the most outright honest service. Our situation was a three year old laptop that just wouldn't turn on. No matter how many times you hit the power key, the little lights above the keyboard would flash for a second and not turn on. The tech diagnosed our machine as having a bad mother board. Not only did they charge a very reasonable $40, they took the time to explain to us what this meant, what our options were and ... they let us know about a Maine state law that covers our laptop for four years from the purchase date. They GAVE US THE FORM to mail in to the Attorney General's Office and explained the whole FREE process. Well, about two months later, after we filed that form, we got a new laptop from hewlett packard. more

The Computer Place has always provided me with excellent customer service in addition to outstanding technical support. My experience has been so satisfactory that everyone in my family trusts The Computer Place for everything from purchasing to repair to simple advice. Since I'm not living in Maine, The Computer Place has been incredibly accommodating in accessing my computer remotely and correcting any issues (even at 11:30 at night). As a company that highly regards their customers, you can expect to be treated with respect. It is my personal opinion that those who have not had a good experience, don't have the most reliable opinions. more

Paid 40.00 to have them work on comp right away. I didn't get the comp back for two days for the owner and only tech went out on service calls daily. The Computer was slower when it was finally ready.....yes the spyware was gone but my pictures and documents were never recovered. The service was sketchy .....The tech or the owner were not empathetic at all!! my pics and docs were gone and I was charged $$$ 260.00!!! FOR WHAT???? Pros: Computer still works Cons: slower, they didn't recover any pictures or documents needed more

We offer an honest job at an honest price. Pros: Honest job, honest price. Cons: Relatively small operation, no weekend hours of operation. more

I took in my laptop for one thing and was told that they provided a cheap service. Yah! Cheap service alright! I was called about 6 days later to pick up my laptop and was charge $70ish dollars. When I got home I noticed that my laptop wouldnt turn on so I gave them a call. I was told to take my laptop back so I did. Aprox. 4-5 days later I called in to check on my laptop and was told that they would look at it the following day. Next day I get a call telling me that I had to pay $200 dollars in order to pick up my laptop. I could believe that I would take in my laptop for one thing pay for the service then to find out that it wouldnt start when I got home and then charged an extra $200! I was very upset...the owner was extremely argumentive. He told me to go pick up my laptop that it was worth arguing over $200 dollar. I picked up my laptop and felt awful about it. I even thought about sending a check for $200 once I had the money except my laptop didnt work when I turned it on!!! I can't believe it. Not even sure what they did to my laptop. All I know is that I brought it in because a few keys didnt work now I have to go buy a brand new laptop. Thank you for the horrible job you did now I can't even find a job without my laptop! You are horrible!!! Pros: Cheap Cons: Bad Service more