The Bryant Company

Short review- \r Moved to Indy from Tampa after my company moved me around the US for a few years. Found a condo to rent on Craigslist and contacted the Cent-21 realtor that listed it. This condo was listed with The Bryant Company. I had issues from the start with terrible customer service and professionalism. Then when we were fed up after a few years of leasing this condo and planning on leasing for 2 more years (so we can pay for my wifes MBA at IU), we decided to move. Waited for my security deposit and received the check in the mail. Opened the envelop and the check was altered with white-out so I could not deposit the check. After a few emails the prop-mgr contacted me via email and stated a new check was going out asap. Weeks passed and no check. Contacted the PM via phone and email and did not get one response. Finally fed up I contacted Hamilton County Small Claims Court and sued The Bryant Company. I was contacted a week before our court date from their attorney and more

These guys did a great job with my home. It has been a rental for more than 6 years with the last 2 under the Bryant Co. Those last 2 years have been the most trouble and worry free the entire time I have rented out the home. They are a pleasure to deal with. more

We are relocating to Indianapolis and I had to deal with Bryant Co. because a rental we were interested in was listed with them. We were put in contact with the middleman for the middleman.. there is a genuine lack of initiative or concern on their behalf. I asked them to please directly ask the owner of the property if we could view it a few days earlier so my husband did not have to wait in town for three extra days (and on the weekend of Father's Day) and they refused to even ask. I called the owner (Doug Bryant) and listing agent directly after getting the runaround, and neither of them even returned my call. We are leasing for the first year of relocation and then, once familiar with the area, intend on buying. I can promise we will not be using Bryant Co! more

During the last 7 years that I have dealt with The Bryant Co. I have never had one complaint. They were always very professional. I received my rent checks in a timely manner. Reports, inspection, and year-end were very concise and to the point. more

I just wanted you to know how grateful I am for the way your company has managed my property in Carmel over the past few years. If I ever have another property in the Indianapolis area, The Bryant Company will manage it. more

For the benefit of anyone who is interested, we want to acknowledge for the record the superior quality of the services performed by the Bryant company while managing our property. We have been with them for over 7 years. They took care of everything. more

It is a pleasure to write commending the services of your company for the last 3 ½ years. Holding onto a house and putting the property in your hands was one of the best decisions we ever made. The house was leased 90% of the time and was a valuable source of income as well as a tax write off. Also very importantly, you were able to handle some maintenance and repair issues that would have been almost impossible for us living in New York. more

I recently used the services of The Bryant Co. to manage the rental of my house in Carmel, IN. I was very pleased with the professional approach of The Bryant Co. They were always prompt, courteous and thorough in their communications. Their personnel would always seek approvals as needed and would often present recommendations to maximize the return on my investment. more

I want to thank you, Doug Bryant and staff, for the many years of excellent service. I was treated courteously and always felt that my property interests were paramount in the minds of The Bryant Company. As a manager of my property, I appreciated your constant vigilance to assure that the property was maintained to the highest level of my expectations. more

I am a young professional, and I rented a property in a middle-class neighborhood through Bryant company in Indianapolis. From the beginning, my dealings with this company have been terrible. They neglected a basic repair on the property I was about to move into even though I emailed or called my agent 4 times asking that it be fixed prior to my moving in (I had to remind her each time I called what I needed done).\r \r Since moving in, the few times I've called with maintenance issues, they are slow to respond, and never give me a time estimate about when I my problem will be addressed.\r \r The worst part, though, is the home inspection they insist on doing twice a year where they enter my home and nit-pick about minor things throughout the house or issues with the property that pre-existed my stay (paint peeling, leaves in the gutter, or lack of deck repair). I feel as though I'm being treated as a second-class citizen or like I'm having dorm-inspection in college.\r \r If I had known more