Teddy Volkswagen

Dear potential buyers, Please stay away from these thughs. They shouldn't be certified to sell VW vehicles; first of all their sale contracts are very missleading. All they want you to do is sign a document and your DONE. No customer service, no one is ever available, they really don't care about customers. Not only did they sell me unecessary services that suck, but they mess up my paper work and know i have to liens on my title- completely wrong. working on fixing that through VW directly. Big APPLE is a Scam, not to mentioned they have currently a law suit againts them 1:11-cv-01950 DO YOURSELF a favor STAY AWAY Julian, robert, greg, all members of Big rotten APPLE more

This was my first & last lease from Big Apple VW. Well, to start with, it's the kind of place where you have to stand at the service counter and wait until the ladies that work there finish their personal conversations. Then, maybe, just maybe you can get their attention and they may acknowledge you. Then, apparently, nothing is covered under the warranty, even if it's in writing in the warranty. Automatic answer : it's your own fault- so just don't ask, you'll only irritate them. Try their $300 oil change. The people that work there all suck and shouldn't be interfacing with the public. To the counter people, the guy who jockies the cars, the service manager, the mechanics: F.U. all. Nasty, unhelpful, cold. I am in sales myself and would never give anyone a bad review that didn't deserve it, and oh boy, do they deserve it. more