TRAK Group

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625 Eden Park Drive, Suite 300
Cincinnati, OH 45202

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(513) 792-8800
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TRAK Group - Cincinnati, OH
Reviews
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Best

I was contacted by a recruiter less than 48 hours after applying for a position online, and had an interview scheduled for the next day. Everything came across as very professiona...

Worst

After applying for a job on craigslist, I was contacted by a recruiter with Trak. I was told that I would need to come in and would be interviewed for the position I had originall...

Editorial review from Citysearch 4/28/2014

Highly disappointed with my experience with Trak Group. I interviewed for a position and, after numerous unanswered emails and voice mails from my Recruiter, have still not heard one ounce of feedback from the interview nor have I received an update on the position. I understand it's Trak Group's job to serve their client (the company in search of qualified applicants), but without said qualified applicants, Trak Group wouldn't be in business. If you'd like to waste your time during your job search process, go ahead and apply to Trak Group. All others, stay away. more

Editorial review from Citysearch 3/1/2014

Taylor L. And 3 other positive reviews below we're submitted by people that Work for Trak Group. Of course they will say good things. It's their employer !!! more

Editorial review from Citysearch 2/24/2014

I contacted Trak Group to inquire about their services. I am a recent college grad and eager to begin my career and heard good things about them. Unfortunately, my experience so far has short-lived and is resulting in a less than stellar review. A recruiter did get back with me quickly, I'd say within the 48 hour range. She had left a voicemail for me because I was at work and unable to answer. I called her back after I left work for the day and could not reach her. I left her a voicemail thanking her for taking the time to contact me and how I was anxious to learn more about Trak Group. This was about a month ago, and I'm still waiting to hear back. I called her one more time after a week had passed and still, nothing. I suppose they are about as enthuased over business as they are customer service. more

Editorial review from Citysearch 2/17/2014

Nothing but the best! I was contacted by a recruiter less than 48 hours after applying for a position online, and had an interview scheduled for the next day. Everything came across as very professional- from Andi’s welcoming smile in the lobby to the layout of the modern waiting room. They definitely maintain a high level of expectations, both for their own employee’s, and the candidates they interview as well. After my interview, I was given contact information for each person I met with, and was told if I did not hear from them within three days to contact them directly. Less than a day later, I was contacted and offered the position at a higher salary than I expected! All of the recruiters within The TRAK Group are very professional and willing to go out of their way to get the job done, something you DON’T see very often in a hiring and staffing firm! I will definitely recommend them to family, friends, or anyone I come across looking for a job! more

Editorial review from Citysearch 8/7/2013

So went in for an interview with a clearly new and clueless recruiter. She said she has tons of positions that I qualified for but kept pushing to get my references. I gave her a few reluctantly and asked her not to attempt to solicit them. She agreed..then called them and the 1st on she got a hold of she tried to solicit to use her services. Directly before this i had called her for an update and she started talking about job types (sales) that I told her I wasn't interested in during the interview. She basically just looked at my resume again and assumed..had no notes as she took none in our interview. Finally got fed up with this, called another recruiter and explained the story to her..she didn't even apologize that this lady was incompetent, just defended her saying shes really good but new. Yeah so good she did the one thing I asked her not to and used my references as a contact point for more sales. Then the new lady I spoke with proceeded to say the the job I applied to didn't even exist and they had no positions I would be a good fit for even though I scored it the top percentile on all their tests. Yes it's not difficult to see they were just trying to fill the database and get more contacts to solicit. Reality is that employers prefer to steal employees from other companies, not to employ an unemployed person. Therefore, TRAK gets you to fill out a reference list of employed people to call and recruit. I was also a reference for a friend applying there and they didn't call me because I was unemployed at the time. Also, during the interview process with them, half the people in the waiting room were covered in tattoos and wearing flip flops and shorts..one guy was so obese he looked like he needed to be rushed to the hospital as he stop breathing a few times sitting there. more

So Happy They Called! 9/28/2011

I was job hunting for a little over a month, completly lost, when I got the call from TRAK. I will admit I was confused because I had never heard of TRAK Staffing before. I set up an interview with no concern of making the interview or not. But I decided to check it out and when I walked in the lobby I was already impressed. My initial interview went so well that the 30 minutes turned into and hour and a half! I was nervous the whole time but the staff made me feel to welcome and warm. more

TRAK renewed my faith in temping 9/28/2011

I thougt all temp companies were alike. Bring them in, put them out, and couldn't care less about you. You were just a number. Well, they're not at all alike. I got a call from a woman at Trak that had saw my resume on monster. She said she was impressed with my resume, and wanted to talk to me more. I thought I had nothing to lose. I had been out of work for 9 months and not so much as an interview in that time. I met her the next day and felt like she really wanted to get to know who I was and what I was looking for in the long term, not just a quick job. We talked about 45 min and I felt excited. She said I had to do some tests first but to do them tonight and she would get back with me tomorrow. To my surprise she called me the next day and said, she wanted to ask if she could forward my resume to her client. I of course told her yes. That same afternoon I got a call saying they wanted to interview me... To make a really long story short I got the job, and at a great place. They never advertise on their own and only use Trak to get new team members. I couldn't have got this job without their help. They really wanted to know what I was really wanting to find and found me a place that I actually matched. If you are looking for a job, you got to call them. Trust me it worked for me, I'm glad I answered the phone. more

TRAK voted "Best of the Best" by Cincinnati Business Courier 9/28/2011

I was impressed to see that TRAK was voted "Best of Best" by Business Courier in 2010 and winner in their catagory for 2 additional years. I have found TRAK to be professional, helpful and have much success in working a a partner with them. I believe it takes the right attitude to find the right job and I thank TRAK for helping me with that....Call them today for an interview..you will not regret it for a minute.! more

An Awesome Company 9/27/2011

My experience with Trak has been awesome, to say the least!! From the very first time that I was contacted by my recruiter, Amy Haag, I have had nothing but a positive experience. I had been searching for a professional position for approximately 2 months when I received a call from Amy, who is probably THEE ABSOLUTE BEST recruiter in this entire city!!! Literally, within days, I had met with Amy, she had secured an interview with me at a top Law Firm in the city, prepped me for the interview so that I was ready and confident in my interviewing skills, and by the end of the week, I had secured the position! Not only am I grateful to Amy for helping me find a position that pays very very well, but I am so appreciative of the professionalism, kindness and concern that she has always had since our very first encounter. Amy did not simply place me in some random position, she listened to me...she made sure that she understood my needs and desires in a professional position and she also made sure that she understood my future aspirations and goals. Being that I plan to go to Law School once I complete my undergraduate degree, securing a position at such a well-established and well-known Law Firm was just what I wanted. I could not be happier with my experience with Trak and I would recommend them to anyone who is seriously in search of a life-changing opportunity -- this is not your average run-of-the-mill Temp Agency. I was hired for a Long-Term Temp-to-Hire position and in November, I will have been in this position for a whole year!! I love my position, the work that I do is highly valued and respected by my Supervisor and Manager, and as always, Amy continues to be a source of support -- she even makes sure to call me every few weeks just to check on me and see how everything is going! Call me crazy, but I never would have guessed that my experience with a staffing agency would turn out to be one of those opportunities that really impacted my life in such a positive way! I guess I just didn't realize that Trak isn't just any staffing agency. The recruitiers really do care about their employees - and given the nature of the business, at times there may be some disappointments or it may not be as easy to find a position, but the thing that I love about Trak is that not only do they give you the tools that put you at an advantage when you're intervewing with a company, but they never stop caring and they never stop working to help you secure a position. So if you are enthusiastic and willing to put your best effort forward, teaming up with Trak would be a wonderful opportunity for anyone!! YAY FOR AMY!! Go Trak!!! Keep up the EXCELLENT work!!!! :) more

TRAK IS GREAT!!! 9/27/2011

I wouldn't be where I am today if not for TRAK. I was contacted by a recruiter about a job that I would be a good candidate for. I was working part time as a personal assistant, and that job was going to end in the near future. I was not actively looking for a full-time job at the time and did not recall sending my resume. At first, I dismissed the call and said I was not interested in "Temp" work. But the recruiter assurred me their company was different and I should just come in and see what they had to offer. So I did! She was very helpful, enthusiastic and eager to help. I had never been on an interview quite like this. She took the time to prep me for the interview, to be sure I was confident and ready to "sell myself" to the employee. The very next day, I was called to come in for an interview for a position in a company that she though would be a great fit! Low and behold within a few days I was hired and am very happy with my position and the company I am in. My recruiter called to check with me to be sure I was happy and that things were going well for me. I have nothing but great things to say about TRAK. Thanks Melissa!! more

Cincinnati's Best Employment Agency!!! 9/27/2011

I have nothing but positive things to say about TRAK! Initially, I met my Recruiter, as she was my customer at my other job as a Wedding Consultant. I mentioned to her that I was in search of an additional part-time job that could act as an internship, gaining experience in my field before I graduate from college next year. She was so helpful and enthusiastic about it all! She really stayed on top of things and called me with several opportunities in the Marketing field for me. My Recruiter appreciated my busy schedule as a full-time college student who had a job already and she worked very diligently to accommodate that. more

Do not waste your time!! 6/28/2011

I already wanted to leave before the interview even started. First a recruiter called me and she couldn?t recall my resume or where she even saw it? It became a guessing game between her and I on what jobs I have applied for. Before you meet the recruiter you must do a series of ?test? such as typing and basic office software knowledge. I?m sorry, but clearly my resume (I brought a hard copy for her to the interview) education, and work history speaks for itself. I have worked for numerous fortune 500 companies, I can clearly type and use office products, or I would not have been a business professional for 9 years! If they call, do yourself a favor and DO NOT respond! I know jobs are hard to find, But don?t let them degrade you. more

DO NOT USE TRAK! 6/23/2011

The companies they will send you off to are generally small businesses that can not afford anything more than an office in a suite building, let alone afford paying a recent college graduate a decent starting salary. They like to maintain relationships with the same list of client companies for a long time frame, not because these companies are good matches for their temps, but because of the high turn around rate. more

Great Experience! Contact Val Geluso! 6/18/2011

I'm still not sure how she got her hands on my resume, but I had been in the job market for way longer than I'd like to admit. I had never been in a position where I couldn't find a job. I never had before been on an interview and not been offered the job. Now I could barely even get interviews. And the ones I did get, I wasn't terribly excited about to jobs or companies - but in this market can you be that picky? In my past, the jobs I did have were through people I know. I figured the good jobs now were going to people that had an inside track, as it seemed the positions were filled before or on the day they were posted. more

AVOID, YOU CAN DO BETTER ON YOUR OWN! 2/16/2011

I understand that temp agencies are a business first, but these guys couldn't make that fact any more obvious if they tried. more

On top of their game! 11/9/2010

As a nontraditional student, I had just graduated from college at age 30 and was having a difficult time even getting in the door for an interview, but as soon as i received Trak's assistance i was getting multiple interviews a week! The staff is unbelievable, my rep. and i were in constant contact and she always kept me posted of future prospects and opportunities. i can't say one bad thing about Trak, thanks to them i have a great job, working for a great company and working with great people. i'm certain that without their help, especially in todays job market, i would've never gotten this opportunity. People in need of work should do themselves a favor and seek Trak's assistance, you won't be sorry! more

TRAK- Very Polite and Very Professional 11/8/2010

They helped me get the job I have today, my DREAM job! more

They really helped me! 11/8/2010

I saw these reviews, and it can't be the same place that I got my job from. They were very professional and helped me go through the process of finding me a great job. more

Unprofessional 4/21/2010

I interviewed for a specific position. Pros: nice office, i guess Cons: don't return calls more

They do lots of recruiting 3/24/2009

I have called them about 2 ads and they invited me to come in and apply but would not give any specifics about the ads I was interested in. Pros: Don't know of any Cons: You apply for a specific job and they don't call you for it more
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Owner Message
  • TRAK Group is proud of its impeccable reputation as a professional staffing and recruiting firm. TRAK Group has demonstrated an unmatched level of expertise and competency in the staffing industry and takes great pride in its A+ rating from the BBB. President/CEO Joe McCullough sets the bar for exceptional customer service and ethical business practices. TRAK’s employees are among the most respected recruiters in the region because of the company’s good-standing. Additionally, TRAK enjoys high levels of employee satisfaction as evidenced by its receipt of the Business Courier’s “Best Places To Work” award for three consecutive years.

Additional information
  • Hours: Monday: 7:00 AM - 5:00 PM; Tuesday: 7:00 AM - 5:00 PM; Wednesday: 7:00 AM - 5:00 PM; Thursday: 7:00 AM - 5:00 PM; Friday: 7:00 AM - 5:00 PM; Saturday: Closed; Sunday: Closed
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Central Business District, Walnut Hills
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