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Superior Roof & Chimney

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397 E 54th St
Elmwood Park, NJ 07407

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(201) 794-1800
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Reviews
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Best

Received coupon in the mail for gutter cleaning. They honored coupon card and gave no hard sell for any thing else. They do chimneys too- I will use them.

Worst

These guys are the absolute worst. I've hired contractors for all kinds of work for years. They'll promise anything to get a job and then reneg on most of what they promised. ...

Editorial review from Citysearch 10/27/2012

Poor experience! Rated F by BBB. As a new customer, I called for an appointment for gutter cleaning. As I saw in other reviews (after the fact, look around the internet), they simply don't show up. I sit around like a moron waiting for an appointment for 1 PM to 3 PM, and finally call at 4 PM. The man answers, tells me he will call back in five minutes, which he does not do. I then call back, keep getting a message, and can't leave a new message because their message system is full. I call the next day, and was given an appointment for ""1 o'clock prompt,"" Again, I sit around like a moron waiting. They still don't show up. By 2:30, they called to confirm my address, which I had given 5 times already, at which point I asked them not to come. I am not being malicious, just stating the facts. Good luck. more

Editorial review from Citysearch 7/30/2012

Great service-Had a leak in my roof and superior was there with in the hr. Roof was fixed in no time at all. more

very honorable 5/17/2012

Received coupon in the mail for gutter cleaning. They honored coupon card and gave no hard sell for any thing else. They do chimneys too- I will use them. more

very nice 5/7/2012

Excellent, professional, knowledgeable, and informative about the anticipated work and pricing. Organized and well done. more

Very Satisfied 4/27/2012

Offered a complete explanation of the process of installation and answered all questions thoroughly. Worked efficiently with quick clean up. Very satisfied and know the inspector will be as well! more

Nice 4/18/2012

The job was done in a timely manner. The guys that came out were very friendly and professional. Cleaned up everything like they were never even there. more

Courteous and Professional 4/16/2012

Courteous and professional. I had a wonderful first experience with Superior. They got the job done quickly, and they didn't overcharge me for the work. Thanks for all of your help. more

On Time and Patient 4/12/2012

Superior was on time, and patient. The men looked and acted professional, and the truck was immaculate. They gave me a fair price for my gutter cleaning. more

great work! 3/22/2012

We were very pleased with the work. Thank you! Keep up the great work. I will pass on your number to my neighbors. more

Quick and Efficient 3/16/2012

I had a really great first experience with Superior. They fixed my mother's garage roof on the spot. Awesome service. more

thank you! 3/9/2012

Cleaned my gutters fixing a water problem in basement. Another company told me I needed $12,000 in French drains and sump pump. I love these guys! more

Courteous and Professional 2/28/2012

Very courteous and professional! They did the job to perfection. I hope to continue doing business with them in the future. more

Professional Company 2/23/2012

Professional company. I will definitely be using them again. You guys really helped me out a lot. more

Very Happy 2/20/2012

Great job! I was very happy with the end result, and the price. Thanks for all of your help. If I need more work done in the future, I will definitely give you guys a call first. more

Very Pleased 2/14/2012

We're very pleased with the roof. It's the color I wanted and we were very pleased that the workmen cleaned up each day. more


Construction? Yeah right 8/6/2011

These contractors were hired to remove an asphalt driveway and replace it with cement, as well as lay down bricks behind the garage and re-cement the sidewalk panels in front of my driveway. In accordance with the contractual agreement, they were to box out the driveway and level it, do the cementing of the driveway in four sections, and make sure that the finished product was up to standard. The contractors that were hired by AAA Superior Construction tore up my driveway and then disappeared for days on end, requiring me to persistently call up and pester their boss Ben about when the work would be completed or when the guys would even show up. Along with that, the quality of the driveway is far below the promised standard, with obvious lumps, discoloration in the cement, and a sloppy look to the entire structure, as well as cement splatter on various other structures, and a gate that is now unable to close properly. The quality of the brick work that was done behind my garage is also way below standard, with loose bricks thrown together that were not cut properly to fit. On top of all of this, the agreement in the contract stated that money was to be paid up front and upon completion of the job. Prior to the work even being completed, the workers began to harass me about paying them for the completed job. The entire job looks as if it were done by inexperienced second rate contractors with not even the slightest bit of prior experience. The quality of the work done at my home is a disaster and perfectly reflects the experience of the people who did it. Even now, contacting the owner is pointless as he insists the job is fine when it is an apparent travesty which is unfit to be declared as anything other than an unfinished product, even despite the 10 year warranty that I supposedly have. Stay away from these guys, the work isn't worth the ground they tear up from under you. more

STAY AWAY! These guys will try to scare you into spending$$$ 7/12/2011

STAY AWAY! These guys are first class scam artists! Allow me to elaborate. Found them in yp's as superior gutters-needed to get gutters cleaned. Turns out the name is really AAA superior construction ( also found them online as emergency roof repair nj-same Lic # 13VH03411000) Strike one! Ask guy on phone if I can save money paying cash. ""absolutely"" he says. Guy shows up and tells me cash makes no difference. Strike two! They said the would between at 9-10am, them show up at 10:30. Called the guy at 10am, he said they will be over in 5min. Strike three! NOW FOR THE JUICY PART! Guy (Ben) tells me my furnace exhaust is not up to code, and that there is definitely a carbon monoxide hazard in the home. I have a two year old son. He tells me point blank ""I would not keep him in the house even one more day"". Got me pretty freaked out. Then tells me he can fix it ""today, right now"" for $2500, can get it done in 3-4 hrs and has all the materials he needs in the truck! I'm like let me call my wife in hysterics and she tells me to say no so we can discuss it-thank god! I have several CO monitors in home-never an alarm. Guy also tells me that the certified home inspector I hired and went over the house with ignored the safety issues to help the broker sell the house (Yea, the inspector is going to throw away his career and possibly go to jail-yea, sure.) Told me I should rip him a new one. I called the inspector and read of the list of safety issues that I made Ben write down-should have made him sign it. He explained why-point by point- why everything this guy said was wrong. Strikes 4,5,6...you get the idea. more
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