Starving Students Movers

This was the WORST moving company I have ever used. I have used several moving companies and have never had such bad customer service in my life. I was lied to about several things, there were hidden fees, had a small truck for my type of move, employees had no tools, had to pay for all supplies they needed to move me and the manager is very unprofessional. I have never seen where a moving company ask for a deposit of 400.00 then packed all my things up and told the men do not take my things until I paid another deposit of 350.00. When I asked why he said because my things were going to storage and not a home. I have never in all the companies I have used which being several heard of that! I had a very heated conversation with the manager and informed him that I will never ever refer this company to anyone and that I see why there are soo many negative reviews on the internet and I wish I would have seen them before today! He got smart then said that he didn't care and that many were not from Richmond. I have companies of my own and have never argued with a customer. You always want a customer to leave you feeling complete and satisfied. I was than forced to not be able to take everything due to time and no more space on truck. I was also told they would be at my home at 8am and they called me at 8:50 am asking me if they needed to bring tools. They still did not have many tools that were needed when they arrived on top of it all when I informed the manager he told me that they were not late. I asked did he know definition of late? He tells me whats 20 minutes thats not really late! Im just soooo disgusted with the whole move and even the men were disappointed in how i was being treated. ONCE AGAIN THIS COMPANY WILL NEVER EVER GET MY BUSINESS AND NO ONE ELSE I KNOW IF I CAN HELP IT! more

I was very pleased with my service especially after my bad experience with another mover Your service was prompt extremely helpful and very clear on your terms more

Very responsive, Movers work hard and are respectful of personal belongings. more

the two boys who moved my furniture worked really, really hard. i'm not going to complain because i feel that my complaints were actually my own fault. i didn't realize how much furniture and stuff i had - plus, they moved everything upstairs, in the pouring rain. i should have suggested three or more movers instead of just two. those poor kids worked incredibly hard. i would say that next time i'll ask for three or four helpers, except that i'm never moving again. more

My movers were very careful, strong and friendly. I would have them again. But when it comes to my wood bedroom furniture, I think I would prefer a higher level of carefulness. As I've cleaned my wood furniture I've noticed small marks here and there, possibly from the straps. Again I don't necessarily fault my movers, it's just that I have a few pieces that I want handled very carefully. The price was good. I love the stress free cancellation policy. I could have been a little more ready on my end, but that because of the situation I was in when I was trying to pack for the move. Again my guys were great. more

the movers were polite and good more

Our movers were great! They were so nice and very helpful. more

Your movers were very professional. They worked very hard from the moment they got to the home, until they left. You should let them know I appreciate their hard work. Thank you. more

We have used Starving Students a few times now and they have always worked well for us. more

Our drivers were amazing. Arrived on time, friendly, made us feel instantly comfortable inviting them into our home, courteous, careful, treated our furniture with care & very thorough reviewing paperwork while explaining charges. I had a similar positive experience 6 years ago while moving in Alameda. In the years since, I've told many people about SS & will defintely be calling the next time we move. more

They were great to work with. I have always liked the guys you send. more

We have used Starving Students several times before and each time we have been very happy with the movers/service. more

They arrived promptly and worked efficiently. more

The two yong men that moved us were very polite and courteous and carried out thier duties with professionalism. Thank you ! more

I like the chat process on your site -- it was a deciding factor for me choosing your company. more

The movers were early, courteous and quick. I'll be using starving students again in the future . more

The movers were friendly and courteous - even my neighbors commented. Would refer to others. Thanks more

I have always used Starving Students to move over the past 15 years and I have always had the BEST experiences. I have had a very complicated moving situation lately, and have used Starving Students 3 times in the past month and a half. They have done an incredible job. Can't say enough wonderful things about them, their professionalism and your company. We have had an incredible experience with storing and moving my stuff into a pod. Seriously, keep up the great work! more

My movers were GREAT. They had to deal with tricky parking downtown and they were wonderful about it. more