I have been to many spas and this one was the worst. The only worst spa. You have to pay for parking. The good news is they pay for half, using their chosen lot. I know it is downtown and parking is a hassle but once you step in you start to wonder was the parking worth it. The spa was not so welcoming. I like a spa that is comforting, clean, organized, and has a vibe. The deco was off, old flooring and the rooms were basic. No candies!! I did not feel the comfort. After arriving I felt bad. I was 5min late. (Due to parking). The receptionist gave me something to fill out. I rushed through it thinking I was the hold up. Come to find out the therapist was running late. (was not told until 25 min later) I understood at first but 45 minutes later I found myself laying on the cold bed, in the room, waiting. Once the therapist arrived (no warning it was a male therapist) I tried to relax and understand. Half way through the massage I realized that this was not the massage I wanted. I was hoping for a hot stone and got a basic. I did not want to ruin my massage so I decided to mention it after. He was good but way to fast. When he started I looked at the clock. (highly recommend one should always look at the clock, its your money) Well my massage was only 45min rather than 60. Then I got a facial. It was a package deal. I thought of leaving but it was not fair for the facial therapist. The facial was good but had better ones. The therapist was very nice but talked to much like she was trying to sell the product. When the treatments were over I went to go pay. I told the receptionist about my experience and that the massage was not so long. She just stared and I ended up paying for the treatments full. Nothing was offered to me for the mistake they made. Well the best advice I can give you is to go to ELITE SPA in Rehoboth MA They are amazing.They offer you wine, food, parking, great service for FREE. Its a 10min drive out but its worth it.
Pros: its downtown
Cons: parking, service, not worth the price,
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