I have been waxing for 8 years and have been to many salons/spas for regular bikini waxes. I called this spa the day before New Years Eve for a reg. bikini wax. Because I travel so much I have to use different salons. Therefore, I can be a fair judge as to what salons are good. This spa is a JOKE! Samantha answered my call and booked me. She then proceeded to call me 3 times to change my time until we got it down for 10:45.
I arrived 10 minutes early and then sat around until 11:05. When I asked about my appointment the girls said that there was a mistake and I was down for 11. They put me in the back room to wait, where I was mortified by the ambiance. The dim lighting was a bad attempt at trying to hide all the chatchke mess. What bad Feng Sui! i felt like I was in an old person's home sitting among crammed furniture. I want a spa, not someone's old living room.
Erin, my service provider came and I told her the time, and she retorted that her watch said 11:03. That was completely rude and really stupid of her to say since the clock on her wall said 11:05. She definitely became hostile once I pointed out her clock. Her attitude made me very uncomfortable since this was my first appointment with her and the salon. After she was done, she told me there was still a little wax left. She then gave me a bottle of oil, a warm towel, and ointment and instructions that the oil would dissolve the wax. When I reached for the wax, there was clumps of it left in which I had to painfully rip it off my skin. I almost panicked b/c I didn't think I could get it off. I have never had anyone tell me to "clean Up" the remaining wax on my body. Isn't that why we pay them to get the job done?
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