River Oaks Car Stereo

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4129 Richmond Ave
Houston, TX 77027

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(713) 626-7627
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Auto Parts

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Stereo

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Automotive

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Home Electronics

Reviews
( 59 )
( 0 )
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( 2 )

Best

I purchased a GM12-AUX from them to add an AUX port to my 2004 Impala. I am by no means a sound/stereo specialist, so I called the number listed on their site and was helped by ...

Worst

!!!!!WORST RETURN POLICY EVER!!!!! It is their opinion that you need be the expert on car stereos... not them. You will be responsible for your selections, even if it is their r...

Great service 3/28/2011

Hi all, Thanks for the great service. With your advice and parts I was able to get the GM9-Aux installed successfully, and now I?m enjoying my XM without static. The hardest part was getting around the headliner for the antenna, but the dash and radio came out easily. more
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Thank you Installer com 3/25/2011

Thank you Installer com for your great customer service and quick response, I will recommend this site to everyone! Have a nice day! more
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Thanks a bunch and I will mark your site in my favorites. 3/23/2011

Dwayne, Thanks for the help. I don't know how to contact your boss but please pass to himher that I really appreciate the information--especially when you were telling me that I didn't need to buy one of your kits. I searched a lot of sites in looking for the radio and for installations kits yours was the best--and your phone help was greatly appreciated. I will go to some of the forums I searched and mention how helpful you were in determining the kit needed. Thanks a bunch and I will mark your site in my favorites. more
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Thank You !!! Thank You !!! 3/21/2011

Thank You !!! Thank You !!! For your prompt service and delivery. Got the parts!! Special thanks to : Dwayne he not only new what I needed but told me how to put it together when I got it.My Radio works great. P.S.This is not our 1st order through your company We highly recommend your Company Keep up the great work!! Have A great Weekend more
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THANKS 3/18/2011

I can?t believe someone actually called me back promptly and answered my question. What great customer service. THANKS more
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Thank you so much 3/17/2011

Eddie, Thank you so much. I appreciate your immediate attention and action to this matter. Great job! more
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thank you very much 3/14/2011

Final follow up. Received and installed today. I was *THIS* close to calling you as I had no sound. Turns out, the MP3 device was paused. Stupid users :) Thank you very much for your excellent help, support, and documentation. Oh, and did I mention it got to Sharon, MA pretty darned quick. Be sure to share this with your management Dwayne more
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Thanks very much for your help! 3/11/2011

Your man called me yesterday. I followed his instructions and my wife's Honda now has an input for her mp3 player. Thanks very much for your help! more
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Thanks again 3/8/2011

Hi Eddie, You guys rock!!! What a great, well engineered product - it made installation a breeze. The color code and the actual wire labeling were right on, I couldn't have gotten a better product. And you folks were fast. Thanks again more
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""you'll have to modulate 3/1/2011

Dwayne- received my shipment yesterday (aux adaptor for satellite button w/3.5mm headphone jack adaptor). Install took me about 7 minutes this morning and everything works GREAT. This is EXACTLY what I was looking for and can now use my xm/iPod/droid to play my music with really good sound quality and no shitty fm modulator. Tools required ? A flatness screwdriver and 8mm nut driver. That was it. I find it GREAT that you gave me exactly what I wanted when that other place told me ""you'll have to modulate more
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Thanks, and God bless you 2/25/2011

I called yesterday for information about some products on your website. When I called, a human being actually answered the phone, he was in the USA and spoke fluent English! When I explained my situation he did not refer me to someone else or put me on hold. He knew exactly what I was talking about, and explained that what I had in mind would not work, and told me why. He told me how to solve the problem without ordering anything from you. I thought I was back in the 1940's and 50's. What a refreshing experience. It is good to know there is still at least one company with honesty, courtesy, and integrity. You made my day. Thanks, and God bless you more
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Thank you guys for such fast service 2/24/2011

Just wanted to thank you guys for such fast service. Also, you had just what I needed that I couldn't find anywhere else. Is there a page I can go to to write a review about your service. You are fantastic. Thanks so much more
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Poor Policies 6/11/2010

Customer Service was mediocre Once you order from them you are stuck with what you bought. NO RETURNS, I repeat NO RETURNS. You can exchange for a 15% RESTOCKING FEE. I tried to get a REFUND on something that I had not yet received. They said you can exchange it for something else (that I did not want). You can get the same prices from just about any place else. Plus a far better after purchase customer care. Don't do it, you will regret it if you need to change something or need help. Pros: Average prices Cons: NO RETURNS, Mediocre Customer Service more
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Additional information
  • Hours: 10am - 6pm closed Sundays
  • Neighborhoods: Central, Greenway/ Upper Kirby
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