Rite-Way Auto Service

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1905 W Jesse James Rd
Excelsior Springs, MO 64024

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(816) 630-1450
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Rite-Way Auto Service - Excelsior Springs, MO
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What a disappointing experience, BOTH times we've gone there. Our truck broke down and we had it towed into Rite-Way. The part they told us it would take to fix the truck cost m...

Editorial review from Citysearch 2/1/2015

They have an ""F"" rating with the BBB! I wish I had known that before I dealt with them. They quoted me a price to fix my vehicle, which I approved, because it was my daily driver. The shop manager specifically told me he had ordered the parts from Oreilly's, and that they would be in the next day. I later realized that his quote sounded a bit high, so I called Oreilly's, who informed me that he had more than doubled the cost of the parts. When I brought it up to the OWNER, he fed me a line of B.S., until I told him I had called Oreilly's to confirm the prices. He then demanded I leave his shop using several expletives, and immediately locked my vehicle in secured storage, demanding payment in full before he would release it. May i please reiterate that this was the OWNER of the shop!DO NOT VISIT THIS ESTABLISHMENT! more
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Owner Message
  • *Computerized Alignments.


    • Brake Service

    • Brakes

    • Engine Service

    • Engines

    • Estimates

    • Transmission Service

    • Transmissions

    • Wheel Alignments

Additional information
  • Hours: Mon-Fri 8am-6pm, Sat 8am-2pm
  • Payments: Visa, Master Card, Discover, American Express
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