Rick Warner Body Shop

I have taken my car to Rick Warner before and they have been fast both times with repairs taking less than a week. The customer service is great and everyone is very friendly. They work hand in hand with my insurance company through the entire process. I highly recommend this shop for all auto body repairs!! more

Good Staff! F more

The daily pictures were a nice touch. Wish my car was in the shop longer so that more of the experience would have been documented. Having my car washed and vaccuumed was also a very pleasant surprise. It was a pleasure working with Louis and Greg. more

The representative who worked with me was first-class when it comes to customer service. I followed the website and the truck was ready when it was supposed to be, and he went the extra mile to touch up chip marks in the hood, providing me with a small bottle of matching paint for future chips. I would highly recommend Rick Warner Body Shop to anyone who requires vehicle body work. Thank you:) more

Efficient work in all phases. No significant delays. Pleasant front desk and repair supervisor. more

The staff at Rick Warner was Professional and treated me with respect. I didn't have any problems at all. Although they said it would take two days and it took three. Minor though. more

These guys know how to do it right! I love the daily photo email updates. I will be a loyal fan. more

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I thought that the service at the shop was very good, when I first brought my car in they instantly took pictures and provided me with a summary of what was needed. The repairs that they made were excellent and my car left the shop looking beautiful and clean. The only thing that I found slightly irratating about my experience is that I was told my car would be completed on a Friday and it was not actually finished until the following Wednesday. This was due to a tire that needed to be ordered in. When my husband called in to check on the status of the car the receptionist was not friendly and told him that it wasn't thier problem that the tire was taking so long and that she did not know when it would be delivered. When I called in about the car a gentleman informed me that they had to order the tire from out of state and this can take a couple days. I appreciated knowing the details, but felt that the receptionist should have been nicer and relayed this information in the first place. Overall I was happy with the results. more

Great job and I recommend them all of the time. Keep it up! more

We bring all our cars here for repair. Great service, constant feedback, guaranteed work. Could not ask for more. more

Very professional. Made it easy. Kept all promises. Provided status information via the web. more

Should I need body work in the future I will be using Rick warner body shop. I was able to see photos on my car as they worked on it and received daily emails on the progress and emails when parts have been ordered. I couldn't be happier with the job they did. My car looks great. The total for the work was only 200 dollars more than the estimate. I was very impressed with there customer service. more

I did not have that much visible damage to my vehicle. I went to pick up my car on the day I was supposed to. The damaged rear quarter panel was not completely fixed. It was bent in 1/4 inch from the bumper. ALSO, the right rear of the car appeared to be pushed back 3/4 of an inch. Greg was nice enough to tell me to just leave it till Monday and they would fix the problems. I came back Monday and noticed that the right rear tail light cover had not been replaced (or fixed as Greg claimed). He said "It is supposed to be like that." When I showed him where the back end of the right rear quarter panel was STILL no flush with the trunk Greg told me "That is from previous damage and we cant fix it." After hearing those bogus answers I did not even look close at the rest of the work done by the shop till I got home. Upon closer inspection there were 6 pits, 3 smears, and 1 scratch in the 'new' paint job. The trunk lid closed perfectly fine for the last 5 years, but now will not close unless you slam it a few times. I called allstate and they told me to take it to a different shop. The B & B service advisor could not believe that Rick Warner had not replaced the tail light cover (as the original estimate from allstate said to do), and showed me in 2 minutes where it still had a broken pin. A completely different answer than Greg had said less than 24 hours before. I also showed him where the trunk lid would not close well. B&B must have called allstate and they had someone call me a couple hours later. That person must have talked to Greg who told them that they had fixed the tail light cover, (the fix lasted 1 day? Right.) and that the trunk lid not closing correctly was from the "previous damage" which I have never noticed before in the 8 years I have owned the car. ALSO which was not mentioned on the Car Fax I received when I purchased the car 2 years old. So now luckily B&B is fixing the poor paint job and replacing the tail light cover. I can clearly see in the pictures that Rick Warner posted online where they removed the trunk lid in repairing the car. Why not just admit they didnt put it back on correctly and fix it? I am now going to be stuck with a trunk that I cant use very much for fear of ruining the latch OR I will have to pay for the fix out of my own pocket. Teach me to take my car to a 'preferred' shop. I will never recommend Rick Warner because to me Greg blatantly lied to me and to allstate and did a poor job. One other thing, the original estimate had the tail light replacement 99.00 and remove and replace the rear window when fixing/painting the rear quarter panel 52.00. Neither were done but Rick Warner still collected the whole 924.47 check. Of course the invoice given to me had more than the 924 listed as being billed. I hope allstate did not pay them the 200 extra that was on the invoice. Maybe this is normal behavior for an auto body shop. No wonder our insurance costs so much. RESPONSE FROM Rick Warner Body Shop: I am sorry you had a bad experience. We did not remove the decklid nor bill Allstate for anyting we did not do. I am glad another shop will be able to correct the problems. more

I had heard horror stories about having body work done. I was pleasantly surprised! The people at Rick Warner Body Shop were very friendly, professional and efficient. They explained the process and updated me every day and even sent pictures. My car was ready in 4 days as promised. I will recommend Rick Warner Body Shop to any one and if I ever need work done again I will not hesitate to go back. Although I am sorry my car was hit, I must admit having my car repaired was a pleasant experience. more

Very pleased with the repair to my vehicle. First use of this bodyshop and claim through Nationwide Insurance. Both experiences were exceptional. Greg was extremely helpful and professional. The daily emails with pictures reflecting the status of the repair was greatly appreciated. Added some last minute repairs out of pocket that Greg responded to quickly and was able to deliver the vehicle within the original timeframe. more

I was extremely pleased with Rick Warner Body Shop. The quality of work was very good. You couldn't even tell the difference from before and after, my car looked so nice. I think they are a great company to work with. I trust they'd do a good job with anyone's vehicle, so I've already recommended their services to friends. more

I have used Rick Warner Body Shop before. Most recently I went to them after my back end was totaled in a hit-and-run accident. I requested that my insurance company take my car to Rick Warner. They got right on it the same day and they got the work done when they said they would. They took care of the problem quickly and efficiently. Everything turned out beautifully and I got it back right when they said I would. They have done work on my cars before, so I know they are good. That is why continue to use them and I have since referred them to friends as well. more

The whole experience was great. My car turned out like new and the personal was very friendly and helpful. Thanks more

I would recommend your shop to anyone that needed work done on their vehicle. I was extremely pleased with the work and the customer service that I received. more