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Reliable Chevrolet

id: 30080657
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3655 S Campbell
Springfield, MO 65807

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(417) 708-8088
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Chevrolet Dealer

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Reviews
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Best

These guys made the car shopping ook EASY! :P

Worst

The absolute WORST CUSTOMER SERVICE and overall experience I have ever had. They were EXTREMELY DISHONEST and EXTREMELY OVERPRICED. They did TERRIBLE work and failed to do even th...

professional, non-pressuring way 5/17/2011

I would like to take this opportunity to brag on some of your exemplary employees. My husband and I purchased a new Chevy truck, and have nothing but great things to say about Vern, David, and Mark. Each of these men represented your business in a very professional, non-pressuring way. Vern was an absolute delight in that he didn't have that ""stuffed shirt, buy this now"" attitude. I would definitely return to him with future business. Dave and I took a little bit of time, going back and forth, just making sure we were on the same page...but I think if I have done my homework prior to masking a purchase, that is to be expected. He was very patient and did not make me feel rushed. Mark was great at his job, also. He was calm, factual, and not in a hurry...taking his time to answer all of our questions. We felt as though your company has put together a great team in these three men, all of whom were delightful to do business with. Please know that we will be recommending Reliable to our friends and family, as well as returning again, (as we did this time), for future automotive needs. Thank you. more

Thank You 5/12/2011

Thank You for the help me on getting my new truck more

Really they were all very helpful 5/10/2011

Really they were all very helpful and still are helpful even after the purchase of a vehicle. I can call if I have questions and they always provide the best service. If there is a question they don't have a answer too, which is rare they will find out and get back to me. Overall I loved my experience with Reliable. more

extensive knowledge 5/5/2011

I shopped at several dealerships for my 2011 Camaro, but was very impressed with Reliable. He has extensive knowledge of the features of the cars, a great, friendly personality, and a real talent for customer service. He's the reason I went back to Reliable to buy my car. As far as my experience with everyone else at the dealership, everyone I spoke with was friendly and helpful. They really went out of their way to make sure I had a positive experience. I'vealready recommended Reliable to several people that have admired my new car, and I will continue to do so. more

Was very helpful 5/3/2011

Was very helpful for price, availability, and timeliness of service. They did not hagle over the price and were very considerate of what our payments would be like. They are not out to break the bank or get rich quick. they want the business and will do what it takes to have you come back again. I would recommend this to any of my friends and family. more

Thank you reliable for everything 4/29/2011

I have never bought a new vehicle before could not have been any better. He had such a passion making sure that we were well taken care of. Everyone at the dealership was great and I could not have had a better experience. I have already reffered to many of my friends and family because I know that they will be in good hands. Thank you reliable for everything. more

I was warmly greeted & guided through the sales process 4/27/2011

I was warmly greeted & guided through the sales process without any pressure or stress.I test drove the vehicle to my satisfaction. Reliable has extensive inventory, I purchased the exact vehicle I desired. All of my questions were completely addressed. Very knowledgeable & through the whole sales process I felt that he truly enjoyed matching people with the right vehicle. I was given a tour of the dealership and introduced to many members of their team. The finance process was finalized. Friendly and knowledgeable. The purchase process was completed in a timely manner without any stress or complications. I truly believe that Reliable practices ""service after the sale"" and I have already recommended Reliable to friends. We will definitely purchase our next vehicle at Reliable. more

the best dealer in the country 4/21/2011

I cannot say enough about Wes Milby and his team at Reliable Chevrolet. Not only did they absolutely crush the competition on price but I can honestly say I have never been better treated by a dealership in a new car purchase. And I should know as I have bought quite a few cars of which this is my third new Corvette. The delivery process was similarly excellent. The vehicle showed up on time as promised and the delivery crew was very professional. Throughout the entire process the team made you feel as if you were their only customer. Honestly, GM should assign people to Reliable and Wes Milby in particular so they can see how it's done. Their honesty and transparency throughout the whole process was at times astonishing. One small example, they told me they were going to deliver the car in an enclosed trailer. But the vehicle arrived on a single car open trailer. I was so happy to see the car that I couldn't have cared less. Don't you know that a few days later I got a check for $300 from Reliable with an apology for shipping the car in an open trailer. They said that I had been promised an enclosed trailer and that's what they should have done but that trailer was out. And they insisted that I get the car detailed locally and that they would pay for it! I am speechless. The largest Corvette dealer in the country is right next door to me in NJ. Despite this, Wes Milby 1,000 miles away got my business. Again, not only did his advertised price for the same car blow away the competing dealer but the difference in speaking to him and them was night and day in terms of everything a new car buyer wants to hear. I will only buy Corvettes from Reliable/Wes Milby now and I will refer anyone thinking of a Corvette to him without reservation. On Corvetteforum, the largest online Corvette forum in the world, he is regarded as the best dealer in the country. Now I see why. more

great service consultant 4/19/2011

Debbie Peavey is a great service consultant and Craig Youngblood was very helpful, thanks more

Great overall satisfaction 4/13/2011

Great overall satisfaction, have told others how easy it was to buy a truck there more

I am extremely pleased with the service I received 4/12/2011

I am extremely pleased with the service I received at Reliable Chevrolet. They were very helpful and very friendly. The service was excellent and I can rest assured that their work on my vehicle was of the highest quality. I would highly recommend this dealership to anyone buying a car or servicing their vehicle. The staff was very knowledgable and the customer service was outstanding! more

Trent and Lisa are awesome folks 4/5/2011

Bought a new car from this dealership and had the best buying experience we have ever had. Trent Jones is an excellent and knowledgable sales representative, who listened to what WE wanted and found the perfect car for us. Lisa Camarillo as the finance representative went above and beyond to find us a financing plan that met our needs. She also listenend to what we had to say and found us a great plan and worked some flexibility issues that we were working around at the time. She did all she could do to make sure our buying experience was a positive one. Trent and Lisa are awesome folks that do all they can to take care of you the customer. more

extremely helpful, not 'pushy' 3/30/2011

We recently purchased a used vehicle from Reliable Chevrolet. The salesman was extremely helpful, not 'pushy', and we found that their prices were excellent. Overall, a very pleasant car-buying experience. more

very professional 3/24/2011

I cannot say enough about Wes and his team at Reliable Chevrolet. And I should know as I have bought quite a few cars of which this is my third new Corvette. The delivery process was similarly excellent. The vehicle showed up on time as promised and the delivery crew was very professional. Throughout the entire process the team made you feel as if you were their only customer. Honestly, GM should assign people to Reliable and Wes in particular so they can see how it's done. One small example, they told me they were going to deliver the car in an enclosed trailer. But the vehicle arrived on a single car open trailer. I was so happy to see the car that I couldn't have cared less. Don't you know that a few days later I got a check for $300 from Reliable with an apology for shipping the car in an open trailer. They said that I had been promised an enclosed trailer and that's what they should have done but that trailer was out. And they insisted that I get the car detailed locally and that they would pay for it! I am speechless. On Corvetteforum, the largest online Corvette forum in the world, he is regarded as the best dealer in the country. Now I see why. Please do not hesitate to share the comments of this review with Reliable and Wes in particular. They deserve it. more

great service 3/22/2011

Had the car and all the paper work completed within hours. Great car, great service. more

phenomenal price. 3/17/2011

Reliable Chevrolet has restored my faith in purchasing cars from direct dealers. Paul Potter and Ken Willis did not haggle like typical dealerships. Instead, they offered a fair price that beat any other dealer in town. They resolved small issues immediately and continue to ensure complete satisfaction. I was so satisfied with this dealership, I purchased two brand new vehicles from them! I would highly recommend the services of Reliable Chevrolet when looking for a quality product at a phenomenal price. more

THANKS! 3/15/2011

Paul was very forthright and honest. I appreciated his candor and openness with my wife and I during the sales experience. He made sure all discrepancies were addressed with our new vehicle (i.e. over-spray from the bedliner removed, scratched driver side rear view mirror was replaced). more

Thank you! 3/11/2011

I took my car into the Infiniti of Springfield store so someone could help me figure out how to change the region on the navigation andhow to reset for the oil change I had while moving from Seattle, WA to Springfield, MO. Kevin Luttrell met with me, and walked me through the processes I requested. I was very impressed with Kevin. He was very pleasant, professional, and he provided the best possible service. I asked him if the car sounded rough, or if I would need snow tires for the winter. He *could* have told me I needed all sorts of stuff, but instead he was very honest. I was Very impressed with Kevin, and the staff at the dealership who were all very friendly and professional. You guys are doing a great job, and all of your efforts are greatly appreciated! Thank you! Victoria. more

SUPER JOB!!! THANKS GUYS! 3/9/2011

I was looking for something new, but Kris found me a beautiful 08' truck that was traded in less than a week before. Kris is a real good guy, and is easy to talk to. From Kris to the sevice dept. that got the truck clean and waxed in a day to Yvonne getting the paperwork done, they all did a SUPER JOB!!! THANKS GUYS! more

Thanks to everyone involved! 2/25/2011

As a single female, buying a new vehicle is on the TOP TEN things I hate the most,,,, I was so impressed with the low key, no pressure sales approach of Paul that although I had intended to just LOOK at cars that day, I ended up buying!!! Everyone was very friendly and helpful and worked together as a team to get me out of the dealership as quickly as they could so I was extremely happy with the whole experience. Thanks to everyone involved! more
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Owner Message
  • Since 1967, Reliable Chevrolet has been a top destination for those seeking new and used Chevrolet cars for sale in Springfield. We’re also proud to offer an auto repair shop with factory-trained technicians and OEM parts. Plus, for your convenience we offer tools like online financing, online trade-in appraisals and more. Our Chevrolet dealership is conveniently located near several freeways and expressways, so if you’re hunting for a great deal on your next car or need auto repair, we’re easy to get to and our experts are here to assist you. Our Chevrolet dealership in Springfield, MO is also proud to support the community through various initiatives.

Additional information
  • Hours: monday: 07:00-19:00, tuesday: 07:00-19:00, wednesday: 07:00-19:00, thursday: 07:00-19:00, friday: 07:00-19:00, saturday: 08:00-19:00
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