ROCA Salon & Spa

I am sure the salon is fine but my haircut was awful. I have very,easy happy hair and my stylist butchered mine and my girlfriends who has been going there for about a year. I can't comprehend that somebody who trained with a famous sylist could mess a haircut up that badly, both of ours. There were "chunks" taken out. He didn't even ask me how I wanted it cut or anything. I have thick hair and he didn't know what to do with it so he just did a cut he knew how to do. I went to Salon Sophia on the plaza 2 days later and Ron gave me one of the best haircuts I have ever had in my life and I have even had my hair done in Beverly Hills. If you are going to pay for a decent haircut, think twice about going here. more

I was nervous to go to a different hairstylist. I chose ROCA because it got such great reviews online. I have to say, I received the best haircut and color I've ever had! I highly recommend Tim. He is very talented. I didn't think my hair could look this good. The real test was when I washed and styled my hair at home. Sometimes a haircut is never the same when you try to re-do what the stylist did. My hair is perfect...and so easy. Everyone was so nice and professional. The prices are reasonable too. Thank you so much Tim and ROCA! more

I highly recommend this salon. I always get professional advice and they never make me feel uncomfortable for asking questions. Oz does a fantastic job! Pros: Casual but classy Cons: None more

I had just moved to the area, and needed major help. Rhonda was the stylist for my appt. She took hair that looked like a cruel joke and made it great. Not only was she friendly, but she truly cared that I walked out of there with great hair. She worked magic and did it in a way that evidenced her passion for her job, and a genuine concern that my hair made me feel like I could face the world again. She took on the challenge and did not just try to get me in and out like some other salons. She discussed all my options and was honest and truthful. The atmosphere was proffesional, friendly and comfortable. I will return there as long as I am in Kansas City. I have never had such excellent service, possitive atttitude, and dramatic results, as I did at Roca Salon. The staff was warm, friendly and accomodating. I am going back for some extensions soon, and I see the quality of product she uses and the technique is the latest and tailored to the individual. My visit there left no doubt that Ronda loves her work, puts client satisfaction first, and will live up to her promises at the consultation. I feel so lucky that I found this salon and hope that other people who read this, and are looking for a salon that will not disappoint, you would be cheating yourself if you do not check this place out. You are not just an appointment at Roca, you are a person. There is no pressure to buy products or services at all. I wanted to share my wonderful experience there with the community because it is rare to find such top-notch service, friendliness and results, and if that is what you want, this is the place to go. I can not thank Ronda enough for what she did for me in repairing the mistake of another stylist. I reccomend this place 100% and would give it 10 stars if it were available. I can not wait to return on Friday. THis is my 1st review of any business, but I had to share my experience, so that if you want the best, you know where to go. -hollee Pros: honesty, results, atmosphere, service Cons: none more

I have been hesitant to write a review, because I hate to criticize other people's work. However, my decision to try ROCA was based soley on the great reviews it received on here, so...I HAD TO SPEAK UP! I left there with the worst highlight EVER. It was seriously a joke. Here is why... -First, the highlight itself was SO SLOPPY. The bleached look slapped on, and I left there looking like I had had a highlight 3 weeks prior, not the same day. (blondes...you will understand) -Second, MY HAIR WAS ORANGE. Thank god he only did my roots, but I left with orange highlights! (This was caused by not letting the color process long enough) -To top it all off, he charged me $155 JUST for a highlight. When I was checking out, he said and I quote "It's going to be $155...Is that okay?" Obviously, he knew that $155 for a highlight was ridiculous and that he was scamming me. Bottomline, this place is shady! And the person who highlighted my hair did a TERRIBLE job! more

I lived in Missouri all of my life and a few years ago moved to Houston, TX. I have never been able to find anyone who cuts my hair better than Gary. (he's only there on Friday and Saturday) I make special trips back to Kansas City just to get my hair cut by him, trust me you won't be disappointed. Since I can not get back as often as I would like its very important that my hair looks good even in the in between stages, and it always does. more

I have been going to Roca Salon for awhile now and I love it. Ronda does my hair and it has never looked so good. Everyone there so so friendly and I wouldn't go anywhere else. The entertainment is also great and yes I'm talking about Keith he is hilarious. Also you get what you pay for a perfect head of hair each and every time. Thanks to everyone at Roca Pros: Service is great Cons: none more

What do I have to say about this place... I have a great time everytime I am there. I have my hair cut by Oz, he is great, the people that work there are very nice and helpful. I look forward to my appointment and the time spent there. Oz is great, he knows what he is doing and tells me when something, I think will look good on me, WONT. He understands what works with me... and what wont. LOL. I love this place. Keep up the good work, and I'll see you at my next appt. Oz. Pros: the enviorment Cons: can't think of any more

I recently got my hair cut & colored by Rhonda at ROCA Salon; she and her husband own the salon. She was recommended to me by a co-worker who always looks GREAT! When I first walked in, Rhonda greeted me immediately (she works by the entrance), and 2 other employees greeted me at different times, not even knowing who I was there to see and before I even introduced myself to the receptionist! The entire staff makes you feel welcome. It is not one of these snobby "spas", and these people really know their stuff. Rhonda gave me the most beautiful color I have ever had and a brand new style that I am thrilled with. At first I only wanted a trim, but after she made a few suggestions I felt totally confident in her honest opinion. She even offered to correct my makeup foundation color with a new mineral makeup and I have never had makeup look so good on me! She and her husband take their staff to all kinds of training so they all keep current on the latest trends. I also looked at her book of hair extension photos of work she has done and they look AMAZING! I'm thinking of having it done! My only "con" is I was put on hold for quite a while when I first called for my appointment, so I hung up and called back (the receptionist is a mature woman and I think she just forgot I was holding on the phone), I'm so glad I called back! Everyone I see loves my new look! Thanks, Rhonda!! I will definately be using the Refer-A-Friend cards!! Pros: Best color I have ever had - and I've had salons in big cities all over the country! Cons: NONE more

I just recently moved downtown and found this hair salon on CitySearch. I have been here twice now and I have decided not to go back. I have gotten highlights and haircuts from the owner. I decided the last time I was there that I wasn't that thrilled with the place. I just felt kind of uncomfortable there. Will try some place else. Cons: seems kind of pricey, parking tight, uncomfortable atmosphere more

I have been going there once a month for about a year now. Oz gives great cuts for men and is very reasonably priced. more

i found out about this salon from citysearch and as i am new here i ddint really know what to expect.i am used to of living in big cities and i always goto the best salons wherever i am.when i went to roca salon for the first time i felt that they r very welcoming.all of the staff is very nice.its not one of those flashy big places but they know what they r doing and that is what really matters.rhode and ronda takes personal interest in every client and they make u feel like home.i got my higlights done from Oz who is from dallas and he did a great job.i am not very easy to please but he took his time and remained very patient with me.overall my experience was great and i would highly recomend it and i would go there again Definitely. Pros: freindly environment, skilled technicians, clean place Cons: no discounts offered, wait for apponitments, few technicians more