My first impression wasn't a good one. It's a typical buy-here-pay-here off of 24th and L. The guys who own it are unprofessional and rude. They lounge around in their office chairs wearing jeans and not really caring who walks in the door. But a friend had purchased a couple vehicles from them and so did his brother, so I assumed they would be decent.
In my opinion the vehicles are over-priced and not that great of quality. Cosmetics are decent, but the rest is questionable. After finalizng paperwork to purchase the car, it was sent to a garage to be cleaned and detailed. During this time another car had backed up into it, leaving the back panel cracked and a tail light broken. Instead of just fixing it, they took some off the price off the car (not enough to have it professionally repaired). One guy allowed for bi-weekly payments and the other was more lenient and allowed monthly, so when a payment is due is unclear.
The car can be repossessed after missing one payment (or 2 weeks late, even though they allow monthly). For my friend, they claimed to have called, but the number a) wasn't in the system or b) it was disconnected. He had bought two cars from them and they see him on a regular basis, but didn't have his number; meanwhile they knew where he worked so they could pick the car up.
If you want a good value for your money and actual customer service, I strongly recommend looking elsewhere.
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