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Perla's Appliance Sales & Svc

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1913 Monongahela Ave (at Our store is located at Swissvale Shopping Center)
Pittsburgh, PA 15218

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(412) 271-6650
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Perla's Appliance Sales & Svc - Pittsburgh, PA
Perla's Appliance Sales & Svc - Pittsburgh, PA
Perla's Appliance Sales & Svc - Pittsburgh, PA
Reviews
( 68 )
( 1 )
( 1 )
( 0 )
( 6 )

Best

Good. I have recommended them to others.

Worst

DO NOT USE THIS COMPANY! I can't say one good thing about Perla's. I waited all day for a service person to show up at my house. When he didn't arrive by 2pm I called and spoke wi...

Very helpful! 11/4/2010

Very helpful. The delivery guys are wonderful. more
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Awful just plain awful 10/28/2010

I bought a LG vented microwave. They were knowledgable about the product but... more
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Very professional 10/27/2010

Always a pleasure, very professional and courteous more
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WE use the service department 10/25/2010

We use the service department ocassionally thru out the year because of their location to ours. more
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Extremely Easy 10/22/2010

It was extremely easy. I called & asked if you had the washer in stock, you did and delivered it pretty much the next day. The installers were wonderfully humorous despite a difficult job of getting the washer into the basement. more
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Good 10/15/2010

Overall, Good. We thought that Rocco III was very helpful and very informative during the sales process.Rocky was very good in following up questions related to the status of the appliances that we ordered, and arranging their delivery more
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I appreciate time you spent with me 10/13/2010

I apppreciate the time spent by staff to accomodate my inquiries etc. I am not done buying at Perla's yet. I am just finalizing by new kitchen design. Will see you soon. Cathy more
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Wonderful 10/6/2010

Wonderful! I would visit and shop at your establishmen again! Service was prompt and courteous and very welcoming in this day of customer service!! more
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Very helpful 9/28/2010

I was very pleased with the service I received any with my purchase. I was especially impressed by the perseverance and good humor of the young men who delivered the stove. The old stove (double decker) was difficult to remove, but they figured out a way to get it out. They installed the new stove efficiently. They were very helpful more
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Have done a good job for me 7/21/2010

Have done a good job for me, for 10 years. Fair prices. I like supporting honest, local businesses? more
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Loving Family oriented, Local dedicated family owned 1927 11/27/2009

The Perla's are a family that are dedicated to try and please even if it they ar busy. We were warmly greeted and treated like close friends. Its was nice to have someone feel as excited as i was to have a new kitchen. Made the effort to get me my dream kitchen Pros: Extensive knowledge of manufactures background AND Service. Cons: Since entirely managed by family they may take on to much more
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FEEL SORRY FOR YOU 9/11/2009

Similar experience as another customer. No shows when an appointment scheduled. Installed improperly so unable to use product. Rude is an understatement. Not sure how they tick. Pros: NONE Cons: CLUELESS more
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Only place we go for appliances 11/17/2008

We purchased a Viking 42' side by side today. The sales men were extremely knowlegable and helped us find the right product for us. They had so much to pick from. We will go to them for all of our appliances more
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The lowest prices and family owned!! 11/17/2008

My husband and I decided to take the project on of refubishing our kitchen . After a long search we found Perla's appliance plus in swissvale. What a relief!! They had a wide selection of things we were not even offered at the other stores. (the best part) the matched prices. We are so happy with our kitchen . Thnks Perla's !!!! more
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An unnecessarily aggravating experience! 7/7/2008

These people are so incredibly incompetent. On 8/2/07 I called LG to see about getting my fridge repaired under warranty (the ice machine had broken). They then put me in touch with Perla's Appliances, and it all went downhill from there. Perla's called to schedule an appointment, I waited the entire day, and they never showed. I called back, and described the exact part I needed to save them some time (the lever for the ice crusher), they said they would order it and then call me the next week and have someone come to install it. Two weeks passed, so I called them. They said that they didn't understand what part I had described (now they tell me!) and that they'll just order a whole new ice maker. I wait another two weeks, they never call, so I call them. They now have no idea what I'm talking about (and certainly haven't ordered any parts), so they tell me they'll send someone over. I wait all day (again) and the guy never shows. Pros: My fridge technically isn't in any *worse* shape Cons: Rude customer service, they don't respond to phone calls, they don't show up for appointments; actually, I'm not sure what it is that they actually *can* do. more
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WORST appliance service that I have seen !!! 6/14/2008

If you want to ruin your day, use their service. They have the rudest customer and service reps that that I have seen in my life ( no exaggeration) Call them to check if I am lying. They do not know what CUSTOMER SERVICE is all about. They keep on delaying service and are very very very very rude on the phone. Pros: NONE Cons: rudest customer and service reps that I have seen so far. more
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STAY AWAY-STAY AWAY-STAY AWAY!!! 8/27/2007

I would avoid Perla's like the plague. First, they told me that one of the parts I needed was backordered for six months. After finding out that I didn't need that part, they took my range top into their shop for service, and returned it with a large chip taken out of the paint. When I called Rocky to tell him about it, he began cursing me out. I'm not used to being treated in this manner, but I agreed to have one of his service men come out to look at it. Rocky , of course, denies that they caused the damage. My only recourse is to go to small claims court. Pros: Absolutely none Cons: If you enjoy being cursed at, by all means, be their customer more
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Owner Message

  • <p>Perla's Appliances Plus is a family-owned discount appliance store based in Pittsburgh, PA. Since 1927, Perla's Appliances Plus has served customers in Pittsburgh, Squirrel Hill, Shadyside, Forest Hills, Penn Hills, Churchill, Fox Chapel, Ohara Township, Mount Lebanon, Upper Saint Clair and Dormont with low prices on home appliances and top notch customer service.<br /><br />Our knowledge on the appliances and products we sell sets us high above the competition. Perla's Appliances Plus is an authorized dealer of such brands as Bosch, Amana, Whirlpool, Maytag, GE, Frigidaire, Electrolux, Kitchen Aid, and more. We can help you select your new major kitchen appliances at any budget.<br /><br />We look forward to seeing you at Perla's Appliances Plus, serving Pittsburgh, Squirrel Hill, Shadyside, Forest Hills, Penn Hills, Churchill, Fox Chapel, Ohara Township, Mount Lebanon, Upper Saint Clair and Dormont in Pennsylvania since 1927</p>. <p>Perla's has been servicing appliances since 1927 and we always strive to provide good work at a fair price. We service all major brands of Kitchen and Laundry appliances,whether it's out of warranty,in warranty or covered by a service contract. If you have any service questions feel free to call or complete this form.<br /><br />* Air Conditioners<br />* BBQ<br />* Compactors & Disposers<br />* Cooking Products<br />* Major Appliance - Dealer<br />* Major Appliance - Service & Repair Service<br />* Parts<br />* Sinks & Faucets<br />* Televisions<br />* Vacuum Cleaners<br /><br />Please call today with any questions you may have,or visit our showroom.</p>

Additional information
  • Hours: Mon 8am-8pm ; Tue 8am-6pm ; Wed 8am-6pm ; Thu 8am-8pm ; Fri 8am-6pm ; Sat 8am-4pm ; Sun Closed
  • Neighborhoods: Swissvale
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