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Penske Honda

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4140 E 96th St
Indianapolis, IN 46240

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(317) 348-1534
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Penske Honda - Indianapolis, IN
Penske Honda - Indianapolis, IN
Penske Honda - Indianapolis, IN
Penske Honda - Indianapolis, IN
Reviews
( 89 )
( 2 )
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( 2 )

Best

Song Park was great to work with. He was completely flexible with our schedule and very efficient - he got things done quickly and easily...very enjoyable experience.

Worst

This is absolutely the worse car shopping experience ever. I've done my homework in term of what kind of car and what kind of price that I am willing to pay over the Internet. The...

Phenomenal experience 12/17/2010

My experience as Penske Honda was phenominal. It was my 3rd car purchased from this organization and all 3 transactions were excellent! From the initial contact all the way through the financial process they exceeded my expectations. I would recommend them to all of my friends and family! Excellent service dept too! more
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Great service! 12/13/2010

I want to recognize Ed Cueto in the Service Department. I purchased new wiper blades for my 2006 Honda Civic this morning and attempted to install them myself. The job was more than I could handle and was advised to bring the car in and have the service department install the blades for free. I took you all up on the offer! Nothing against the guys and there were several of them who attempted to install the new wiper blades, but even they were running into difficulties. This actually made me feel rather good since I consider myself to be an above average person when it comes to working on my cars. After a few minutes Ed came over and diagnosed the problem with my blades. He quickly got the correct ones and installed them in a matter of minutes and explained to me why the ones I was sold did not work. He also advised me on what to do the next time the blades are replaced. I worked with Ed about a year ago on a repair for my Civic and he was very good then. I just want to let you know what a good guy he is and truly committed to excellent customer service. Even though I did NOT purchase my Civic from your dealership, trust me, when it comes time to get my next Honda, Penske will be the dealer of choice! Unfortunately this may be awhile, mine is a 2006 with 148,000 FLAWLESS miles, I plan to get about 300,000 or more out of it before I replace it. Those new CRX two door hybrids may force a change in my purchase decision though, they are really sharp! :) more
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Great experience!!! 12/1/2010

Purchasing a car from Penske/Dennis Hardy was a very stress free experience. No hidden agendas, thorough explanation of the vehicle, honest/upfront price negotiation. I had a brief interaction with Ed Martin Honda. Penske has clearly gotten the message on how vehicle sales should be done. more
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The Best!!! 11/29/2010

Ed -  You are the man -  thank you and great job… more
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Fantastic! 11/24/2010

The sales rep did his job perfectly. When we needed to be left alone we were, when we needed assistance he was available. I was very comfortable, not pressured, when determining the model and trim that satisfied our needs. I looked at KIA and Hundai, comparable models were $2K less, and offered a better warranty. I ended up purchasing the Honda extended warranty for about $1200. I was not comfortable this was introduced at the signing. Honda should raise the warranty and include it in the car purchase. This would have eliminated the one negative experience I had more
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Fantastic! 11/17/2010

Just a quick note to express my and my family's appreciation for the FANTASTIC customer service your team has been providing to us personally over the past few months.... We travel back and forth between Grand Rapids, MI and Nashville on a fairly regular basis as one of our sons attends school there. This spring we had a tire blow out on us near Peru and we made our way into your service area for a replacement. Your team received us in a warm and friendly way, removed and replaced the spare and had us on our way to Nashville in record time.... The flat was a pain but our experience at Penske Honda was wonderful!! more
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BAD!! 6/12/2010

This is absolutely the worse car shopping experience ever. I've done my homework in term of what kind of car and what kind of price that I am willing to pay over the Internet. Then I talked to Penske Honda salesperson, and we reached the agreement over the phone. however, when I got there, the whole deal is off for one criticall point that I stressed over and over again on the phone, which they agreed. It seemed to me that they just tried to get me there, thinking that itself would make the deal, which I did not get this tactics at all. For one, they are very dishonest. How can I trust a dishonest place to a big ticketed item purchase?? I am not going back there for sure. more
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bought several hondas 8/5/2005

we have purchased several honda cars from this location. we made a huge mistake of purchasing our last honda from tom wood honda in anderson - we should have gone to penske... we will not ever buy from tom wood and will go to penske in the future - please don't make the same mistake we made more
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Summer SALE!!!:
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Use year15 at checkout. Expires 1/1/2021

Visit our dealership to experience the difference of Penske Pure Price.

Owner Message

  • Dear valued Penske Honda Customer: We want to thank you all for making Penske Honda the #1 Honda dealership in the Indianapolis area. Our team could not have achieved this tremendous ranking without your continued loyalty and patronage. You can expect this Honda dealership to continue providing the exceptional, award-winning level of service our community expects and deserves.&nbsp; &nbsp;Over the years, we have built an award-winning experience that our guests and employees can enjoy. This caring and supportive environment fosters a genuine joy for our work and produces great results. The final result is a very high standard of customer satisfaction, which has earned the store multiple President's Awards, the highest honor awarded by American Honda Motor Company. With your support, we are proud to announce that Penske Honda has been recognized once again as one of Honda's elite. &nbsp;We encourage strong family values which have created a positive environment. Our values are driven by respect for others and the integrity to do what's right. Using great teamwork, we accomplish our vision to create trust and honesty for everyone who comes in contact with our dealership. Penske Honda offers resources that are unmatched in the industry and they are all available to serve you. Whether it's a new or pre-owned automobile, we can assist you in finding the auto that fits your needs, wants and wishes. We are proud to participate in the Honda Certified Pre-Owned program, which has been acknowledged as one of the best in the industry. Our dedicated financing team here at Penske Honda is here to simplify the process of getting you the best auto loan or lease terms available. You can come in and take advantage of our experienced, well-credentialed service technicians and a fully stocked inventory of Honda parts and accessories. We look forward to servicing all of your vehicle needs. New Car Sales Used Car Sales Certified Honda Sales Finance Department Service Department Parts &amp; Accessories Boutique Collision Center Penske Promise Program Honda Graduate Program Trade Appraisals

Additional information
  • Hours: Mon 9am-9pm, Wed-Thu 9am-9pm, Tue 9am-6pm, Fri-Sat 9am-6pm
  • Payments: Visa, Discover, Master Card
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