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Pat's Plumbing INC

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30459 Military Rd S
Federal Way, WA 98003

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(253) 946-5999
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Pat's Plumbing INC - Federal Way, WA
Reviews
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( 12 )

Best

They always do a great job. I am so pleased with the work done. This is why we always use these guys.

Worst

How do I give no stars?\r \r My husband and I recently contacted Pat's plumbing to take a look at our kitchen faucet. The faucet was leaking and we had concerns about where the...

Very professional 6/15/2011

Pats Plumbing respected my home by wearing the shoe covers. They were also very good by leaving my home very neat and clean when they were finished. I am going to recommend them to all my friends. more

Fast Service! 6/14/2011

Thank you for your really fast service and delivery. :-) more

Love the up front pricing 5/27/2011

I've used hourly plumbers before and it's always stressful not knowing for sure till the job is done what it's going to cost. They give you an estimate, but I've had that change after the fact. So when I called Pat's Plumbing and they told me they give me the price up front, I was willing to try something new. I had an old kitchen faucet that dripped constantly. They came out and gave me a price to repair the faucet or a price to replace it. They even gave me a price to put in a faucet that I picked out if I didn't like what they had right there. It was a bit more than I expected, but I had them repair the faucet because it seemed reasonable. The final bill was exactly what he said it would be and there were no hard, high pressure sales tactics. I'm a woman and I work in a tech field so I'm used to people who don't know me talking down to me. This plumber didn't do that. He used every day language without any crazy jargon and didn't assume I didn't understand what a faucet cartridge was. I was happy with the service and the cost was more than worth the piece of mind. They have a really good warranty too - 2 years if you join their member thing. I'm going to have them replace the faucet eventually. I would definitely recommend them to my friends. more

Great service! 5/23/2011

Work was done in a timely and efficient manner. We appreciate Andrew. He was professional, friendly, and explained what our problems were. We are happy to have had him do our work. more

Great employees! 5/19/2011

Alex has been to my home multiple times. He is Always neat and polite. Efficient, honest, respectful and understanding. Thank you for keeping him again fully employed. Please consider honoring his level of professionalism. more

Fantastic! 5/17/2011

Merle was fantastic. Respectful to me and my home. I appreciate how they will go above and beyond. They will always be my plumber. more

Great service end-to end! 5/17/2011

Great service end-to end. Called on Friday, scheduled for Monday - Male was on time , explained the work, did the work and I was gone! Perfect. more

Alex was great! 5/17/2011

Alex was great - as he is always when we have him in to do a job. more

Alex is Great - as always! 5/17/2011

Alex was great - as he is always when we have him in to do a job. more

Neat & Clean 5/13/2011

Alex is very knowledgeable about his work. And very neat and clean. He took the extra steps to help us understand exactly what was happening and what the next steps would be. Thank you! more

super customer service 5/5/2011

Super customer service. We'll definitely use you in the future and recommend you to our friends! more

Replaced plumbing in a timely manner 5/3/2011

My water heater went out and Pats Plumbing fixed it the same day that it broke. The gentleman who fixed it replaced it in a timely manner. The price was excellent and what I really appreciate is that when he left I could not even tell he had been there because he had done a great job of cleaning up after himself. I use this company and recommend it to my friends. more

Great Service 4/21/2011

I was having issues with my kitchen sink, it would'nt drain all the way so I called every plumber in the phone book and they all gave me the ""run around"" except for Pats Plumbing they sent a plumber out in a timely manner and for a great price my sink was draining like it was new! more

My drains are running again!! 4/19/2011

My bathroom drains were clogged and draining so slow! When I called Pat's they were out same day, they cleared those drains so quickly and they even offered a house inspection to make sure my plumbing is working correctly! They will always be my plumber! \r more

Deceptive and Overcharged 4/8/2011

Called in to get a replacement part for Flushmate Toilet. They are one of the two area's licensed distributor's for Flushmate. I knew which part I needed and what was wrong with the toilet. They told me "" We don't sell parts directly to the public. We will need to come out to see what's wrong with the toilet for 38 dollars"" They come out and request 370 dolars to replace the part ( 540 dollars to replace the entire assembly & 1200 dollars to replace the entire toilet). To top it off, they don't even have the part with them eventhough I read them the part number, model number and serial number of the toilet. I went online to the official flushmate website and they were charging 9.76 dollars for the part. Please DO NOT do business with them. They are crooked thieving people who are trying to rip you off at every chance they can get. It was the worse 38 dollars and waste of my time I ever spent. more

Long Time Pat's Customer BURNED! 4/4/2011

I'm not going to get in to a lengthy dissertation. I'll just say that as a former loyal customer of Pat's Plumbing for nearly 20 years that we are done with them. Simply put they charged us $700, fixed nothing, and left us with a hole in our family room wall. They talked down to my wife, lied about commitments, and the owner (Linda) won't return our call. Any way, we will never hire them again and we are going to to tell everyone we know about our bad experience with Pat's Plumbing. more

Overpriced...Dishonest 2/15/2011

I was told $39 for him to show up. Fine. I was unable to be there at the rental property. I got another call from him that said it would be $350 to locate and dig up the septic tank. I agreed to that. He called me 15 minutes later and said my septic tank was full and needed pumping. He was done. I was charged $625.00 for less than 1 hrs work. I called to get the bill adjusted. No Go.\r They charged me $625.00 for less than an hours work. more

Great Service, Even better Technician 1/16/2010

My wife and I returned from Christmas vacation to find a leak in the garage due to freezing. We called Pats Plumbing out and they arrived within 2 hours!!! The technician Jesse was very friendly and walked us through the process of the repair and gave us a few options on the repair as well. When he showed us the cost of the repair I wasnt surprised one bit as you get what you pay for, and what i mean by that is i would have not gone with them if it wasnt for Jesse's knowledge and strong trust we had built with him. When the work was completed had cleaned up after himself and even swept the floor in the area he was working to make sure nothing was left behind. All in all we are very pleased with our choice in Pats, even more so in Jesse. We even sent him home with a care package for him and his wife as a token of our appreciation. Pros: Very clean and professional Cons: A tad pricey but you pay for good work more

ESTIMATE OUT OF CONTROL 9/21/2009

Now that I look back on the scenerio felt like they had a plan of attack before arriving: First one guy in a Pat's Plumbing truck shows up. He sets the table I'm not that experienced in Septic Systems. Our experienced guy will be here in a few minutes. He shows up in a big Black unmarked Truck. The smooth talker. Have to admit he sounded like he knew alot. After they reviewed my system they huddled up & then gave me a estimate of around $3000 for a new pump, floats & pump the tank. Have to admit I was taken back a little [actually alot]. I asked for details such as material costs & labor time in hours. They would not share anything other than offering ""we do the work & get paid by the job"". Was a bit uncomfortable as they had everything pulled apart. Partially felt like lets get the job done. The better part of me said let's get a 2nd opinion this damn price is way out of line. I could tell they were not happy by the looks on there faces. The smooth talker knew they had one shot & one shot only. I made the comment if another estimate is close I may call you guys later. He knew better. In short received a 2nd estimate by phone for less than 1/2 half Pat's quote. A honest guy came by later that evening. The pump had a rock lodged in it & was not bad after all. He said the floats are fine & the tank in fact does not need pumping. End result $325. The septic sytem works great & found a new guy that I can trust to work on it if any issues down the road. Bottom line always have a 2nd estimate. Pros: NONE THAT I COULD SEE Cons: OVERCHARGE more

Very Expensive 6/16/2009

Had some pipes bust under the house. called these guys, they showed up promptly the next day but when they showed me the estimate i almost choked on a bit of apple. $3000!!! So I looked online and saw all these reviews and thought i might get another opinion. he still charged me the $40 to come out here, but when i got a rough estimate from a plumber friend, the $40 dollars didnt much matter. My friend said it should cost somewhere between $1600 and $2000, depending on how long it takes the guy. Thanks for your reviews, saved me $1000!!! I urge you all to please please research before you let business' like these take you for all your worth. Pros: Nice guy, willing to do extra work. Cons: way, way overpriced. more
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Additional information
  • Hours: Sun Open 24 Hours;Mon Open 24 Hours;Tue Open 24 Hours;Wed Open 24 Hours;Thu Open 24 Hours;Fri Open 24 Hours;Sat Open 24 Hours;
  • Payments: American Express, Discover, Master Card, Visa
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