Pacific Sales

A great place to buy kitchen, bath, and home entertainment. The associates are knowledgable and know what they are talking about. They can give you good deals for the product and installation as well. more

Thank you very much for your profeesional help! more

If you are looking for a range/oven, ask for Mohammed Khan. He is low pressure, incredibly knowledgable and helpful as hell. Thumbs up! more

I recently shopped for appliances and decided to purchase them from Pacific Sales, The staff was very friendly and knowledgeable, my salesman's name was Michael and he really showed interest in our needs and evened followed up when we needed help with finding installers. We highly recommend Pacific Sales. more

Although we've been a Pacific Sales client for a number of years we recently purchased a number of plumbing fixtures from another retailer. This week we had a problem with a kitchen faucet that we purchased just nine months ago. The retailer where we bought it failed to help us so we went to Pacific Sales to purchase a new faucet. When we told Arsen about the problem he quickly told us not to buy a new faucet, told us the part that needed to be replaced to fix the problem, printed out the part number, wrote down the manufacturer's contact number and instructions on how to install it ourselves. And, all the while he could not have been more pleasant and friendly. You don't find service like that very often. What a great representative. Pacific Sales, you've got a customer for life!! more

If you're looking for a great deal on audio/video equipment, go to Pacific Sales in Burbank and ask for Joel Hernandez. He is knowledgeable and helpful. We got a great deal and it was an easy transaction. Thanks Joel, we'll definitely be back because of you! more

Purchased a brand new LG Washer and Dryer. Dyer has not worked since it was delivered. Pacific would not exchange it, nor have they fixed it. It's been over a month now. Service has been out to verify that it doesn't work and has ordered parts. Waiting to hear when they will be able to finish the repair. Have my credit card company pursuing the matter to get my money back. Worst customer service I have ever encountered. I will never shop here again for anything. Deserves no stars more

If I could give this store no stars, I would. I've dealt with so many problems since the minute we made our first purchase here. The stove works great, but Pacific Sales Burbank...not so much! They have poor customer service, including inconsistent information, not returning calls, not calling when parts have come in, and non-apologetic for any of their flaws either. The only person there that has been helpful is Leon the store manager. I think he's the person hired to fix the many many mistakes made at that store. If I called in with an inquiry and spoke with someone else other than him, I was almost always given wrong information and sometimes no information at all (no returned calls...so frustrating). The stove we bought was from a sales person named Larry. While he was nice while we were buying the product (of course, what sales person wouldn't want to make a sale) I think he checked out the minute the transaction was made. I am still waiting on a follow up call from him. Caution to anyone thinking of buying from this store......Please, Please consider buying somewhere else OR have extreme amounts of patience. Pros: Nice products Cons: Customer Service, etc. more

I recently remodeled my kitchen and shopped at many different stores to find the best prices for appliances. I found them at Pacific Sales. Our sales person was very helpful and did not pressure us in to making any purchases. The only drawback is that when it gets crowded, you will have to wait awhile before your service number gets called. Pros: Courteous staff, good prices Cons: Gets crowded on weekends more