North Van Lines

I got a great estimate. It was not the cheapest or the highest but made a lot of sense given the amount of things I wanted to move. Estimate was at $2100.00 and by the time of the move I only paid $1475.00. They only charge for the space my stuff took on the truck and I had sold some of my stuff before the movers got here. They included all of the move expenses fuel taxes tolls and labor. I got 1 month of storage for free and I was guaranteed the rate. The guys that did the pick up were great and so fast. I thought they would be there all day but within a few hours everything was gone including them. I just got my delivery and everything went smooth. Guys did a great job unloading and putting my furniture back together where I wanted it to go in the house. Left me to only unpack my boxes and made this move so easy for me. Great company and staff. I recommend them more

This has to be one of the most honest companies that I have had the pleasure working with. I have had the privilege of meeting the team behind north van lines from my moving consultant to management to the CEO, just great people definitely made my wife and I feel like home even my children were tearing up my consultants office and she did not mind she has kids of her own so she knew how it is, meeting them just gave us a great sense of comfort. I hired north van lines after the estimator came out to our home and did a walk through. I can not express the effort that was put into my move I must have called my rep 5 times a day with a new question on how to pack things and what I should do with certain pieces and every time she was awesome to speak with, she knew my voice that's how much I called. The partial move went so well I sent my family out to Fl first, being that i still had work in NJ. I am so pleased with the pick up and delivery that I hired them to do my second move that will take place in January and I can not wait to work with them again this time a little easier for Alex and his crew and my pockets. This time pick up will be a storage unit, which means a guaranteed price based off of my dimensions, that's outstanding to know I wont pay a penny extra. I will post my next review when I finally relocate myself to \r Fl to be with my family. Thank you guys for all of your hard work and i look forward to doing business with you again, until then have a safe and happy holidays. more

very satisfied\r I have actually already booked my next move with them because my mother is also relocating close to me. I hired them to move me from philly to winter park FL. I am in FL and my pick up was in Storage in PA. They did such a great job and I didnt feel cheated.\r I did have a few items that I forgot to mention to them. they called me to tell me about the additional before doing anything. I felt like I had control and I'm THE BOSS and it felt good. I recommend them based on my great experience. more

I am very pleased with the service that was provided to me from this company. I hired north van lines at the end of oct for a move form ny-ks. It was more than I expected they wrapped all my items and also helped with some last minute packing that i needed and it was great. this is what I call a stress free move just overall great company and customer service is also a great asset to this company. Keep up the good work more

I finally got my furniture and I have been waiting for this day so I can express my experience with others about this company. I know how hard moving is and the stress I went through. I got a million calls and it was so hard to figure out which company is being honest and which isn't. After speaking with North, i was educated to the extreme about movers. They taught me how to look movers up and how to find the right mover even if im not going with them at the end. I got in touch with a few customers that posted reviews about this company and they were very pleased with their services. I hired this company and just as I hoped they were great. I got a guaranteed price because my pick up was in storage. I did not pay a penny more then I wanted. Honestly I paid less because my storage unit wasn't full. I can write a book about this company if given the space. All in all they are great, honest, and hard working. I recommend them to everyone moving and not looking to get ripped off. more

I must express my gratitude for the amazing service that I received, Im going to make it short but nice I am pleased out of all of the madness that their is really a good companies out their. North ban lines did a super job they move me out of my place into my new home in a timely fashion. I had a great experience and I would not change it for anything I will pick the same movers all over again. Overall great experience. 2 thumbs up more

Dishonest company! In April 2013 I contacted several movers. North Van Lines had the best rate, so I chose them. I submitted a precise list of items and their exact sizes to avoid any surprises or extra charges. But the day of the move the driver handed me a bill that was $479.16 higher than the original quote! When I complained to my North Van Lines sales rep I was told they calculate cubic feet based on length markers inside the truck. This means that empty space above the items is included. But they had previously assured me that empty space in the truck is not charged. Of course, measuring cubic feet based on length and width alone is mathematically impossible. I was prepared for the final price to be 5 or possibly 10 percent higher than the quote due to various factors. But this was almost 30 percent higher. The North Van Lines office manager told me that my sales rep is a long-time employee, so there’s no excuse for such a large miscalculation. I believe they intentionally low-balled the price to get the job, then they held the items hostage until I paid in full. This promise from the home page of their web site belies my actual experience:\r \r ""We guarantee our pricing, the rate will NEVER increase. Our method eliminates the questionable pricing practices that many moving companies impose on customers, while at the same time providing quality service at competitive prices."" more

I used this company for the second time. I hired them for my first move last year from NJ to MD and they did a fantastic job. My daughter a year later scheduled her move with them to MD as well and they did just as great as the first move. I will continue to hire this company for as long as I need a mover. GREAT JOB thank you more

after many calls and online searching, I choose this company. The customer service is perfect. All questions were answered before I asked them! What I needed was included and they mentioned anything that may be extra so there won't be any surprises. Great service and great movers. I will use them again. more

This company did a fantastic job. I learned from past experience to never go with the cheapest because there is a reason why one company's price is lesser then all of the other prices I got... They will be cutting cost on something and I know for a fact it will become a problem. That is why I hired North Van Lines because they were not the cheapest or the most expensive. The movers were great and so was everyone else in the office. I will definitely use them again.. From A to Z this move went smooth and great. more

I hired them.. I felt very comfortable. I appreciated the honesty and the great customer service.. My move day, guys are fantastic. I didn't have to do anything.. Were done very fast and saved me money.. Delivery, on time and all in the same condition. Great great great service and price. Crew is wonderful. Will definitely use them again and again. North is the best.. more

North van lines moved us from NJ to Florida and the move went great. I looked up movers and this company was the best out of the options I had. The price almost perfect although it was out of my budget but you do pay for the space your stuff takes on the truck. I actually went in the office in person to meet with my rep and go over everything while there. They showed me the building and walked around to see the warehouse where my stuff will be stored for 1 month for free. Very clean building and offices. Looks like a professional company and they treat there customers professionally. I did everything in person and booked my move. The pick up team was beyond great. Those guys were so fast it was ridiculous but I loved it because I had the rest of the day to get things done. Delivery was so fast. I thought it would take 2 weeks or so to get to Florida but they proved me wrong. They actually arrived 1 hour before I got there and waited for me!!~ It was just wonderful to see that there is still a mover that goes above and beyond for their clients! North van Lines is the best moving company i have ever hired and I will always be their customer! more

This is my 2nd move with North Van Lines. I moved with them 2 years ago and now I needed to move back. The first time I was extremely satisfied with the service. Therefore, I hired them the 2nd move. Starting with every one in the office/over the phone. Very professional, friendly, and also funny. I enjoyed many conversations with a few employees which is another thing great about them! There is ALWAYS some one to help. They are genuinely interested in what a customer has to say and needs. They do try to save the customer money by offering alternative ways of doing things that can be done at home to save on the move cost. Price is always reasonable and very close. Good thing you can stop the movers from loading any thing else if you are trying to stay around a budget! Not once was I hit with a hidden fee or felt over charged. Same great experience twice!! Delivery was done within a reasonable time as well. I can not find anything to complain about. This company and every one working there deserves an A+ for making sure the customer is happy NO MATTER WHAT. Thank you everyone that assisted me through out my move with North Van Lines. \r \r Yensing and Minka Hai more

North van lines did my move from Delaware to Virginia. The move cost was very affordable and fair for the size of my shipment on the truck. My sales representative went over everything with me and all of the details. We were on the phone for 2 hours and 17 min to be exact. I appreciated that they take the time to go over every little thing and they will remind you of stuff just to make sure the customer did not forget anything. Everything they told me over the phone was in writing on the emails I got from them. Moving day, guys that came were outstanding. Fast movers that treated my stuff with care. I tipped them real good for doing such a great job. Delivery time came and my stuff arrived in one piece 2 days after my first ready date which I was sooooo happy because although they can not guarantee the exact day of delivery, they definitely do everything to bring your stuff to you as soon as possible. I have nothing but great things to say about this company because they were just great. Thank you guys for doing such a great job. My mom should be calling you for her move next month. I am sure she will get great service just like I did. more

I moved last year and it was the worst move of my life. I got relocated for work again but this time I know not to just get bids on my move but to actually check out the companies and only contact the ones im interested in. I didn't want to get ripped off and have my stuff stolen again. I called North Van Lines to get an estimate. I got a great quote and I liked everything that was offered. They gave me options to stay within my budget and they have no hidden fees. I had full control over the price which is one reason why I called them because many other people said that they do give the customer full control on the price. They sure do just that. I paid only what I wanted to pay. The move went great. Nothing damaged or broken. Delivery arrived in good timing. I was very happy with my choice and I will use them again. Thank you guys for being such a great company more

I found my movers from now on. This company is great. I am soooo happy with my movers and I will use them for any future move or if any one I know is moving I will definitely recommend them. I got a great estimate. They went over allll of the details and asked me questions that no other mover asked. They tried to be as accurate as possible. Everything was wrapped carefully and loaded tightly. Movers were friendly and fast. Every one in the office was pleasant to speak with. This company is GREATTT more

This company made my move extremely easy. I called North van lines to get a quote for my move. I noticed right away the friendly and professional way of explaining everything and I also noticed how much knowledge the reps had. I felt comfortable with them and gave them my business. Everything was explained to me over the phone and also they have everything in writing in case we didn't have enough time to discuss EVERYTHING then I can read it on the estimate. No hidden fees and no foul play. They took care of my stuff and i paid exactly what I wanted to pay. Great service.; Movers that came to my house did an exceptional job with the packing of my breakables. Loading everything was like putting a puzzle together. I didn't pay for any empty space. I recommend this company to every single person tired of the ripoff movers. This is the company you want to hire. Thank you and I appreciate you for taking care of my stuff for me. more

I got a job transfer from NY-LA. The H&R department in my company hired the movers without checking them first. On the date of pick up, these people H&R hired showed up in a beat down truck with one driver and one helper that was hired an hour before they got to me!!. As soon as I saw that, I immediately sent them away and called H&R in irate. I looked up movers and saw North Van Lines. I gotten in contact with some of the reviewers and the responses were great. I hired them, they came the same day, right away I could tell they are professional based on the office rep, the movers, uniform, truck, packing materials that has the company name and logo on it, etc.. Real company with morals willing to accommodate everything I asked for. I could not have been happier and I gave there info to my company in order to have them as our movers for any one else moving. NORTH you have been wonderful. Thank you for saving the day. more

I want to mention as much as I could in the allowed space so please excuse my grammar. 13 companies called me, after a long process of searching on line North van lines seemed the best. Very friendly and knowledgeable customer service and sales rep. Great way of explaining everything to me. I did not have to ask any questions because everything was answered on the estimate I got by email, price may not have been the cheapest but it made sense and I was not looking for the cheapest anyway. Movers on the day they came were amazing, polite, friendly, fast, and very careful. Since i did not require the 1 month free storage they provide, the company was in direct contact with me regarding the scheduling of my delivery. I felt very comfortable and I truly felt like they have treated me like I should be treated as a paying customer. Delivery was quick which I already knew it would be. They told me that they have a truck that goes to Florida every single week, so far they didn't lie about anything they said to me so why would they lie now. GREAT COMPANY GREAT EXPERIENCE. NORTH VAN LINES CHANGED MY OPINION ABOUT MOVERS BECAUSE NOW I KNOW I HAVE MY MOVERS FROM NOW ON.. THANK YOU NORTH AND EVERYONE I DEALT WITH. more

These movers were great. I got an estimate for $3050.00 before the day of my move for my 4 bedroom apt. The rep explained to me everything I needed to know and more. Everything is also in writing which is what made me feel most comfortable. I was able to stop whenever I want and not pay a penny more. They were the only movers that offered me that much control! On the day of pick up, I decided on selling some things so I knew my move price had to be less at this point. I didn't mention that to the rep because I wanted to see if they will be as honest as they claim. THEY WERE THAT HONEST!! The mover came up to me and told me that my items occupied less room on the truck then estimated and that my price went down! Can you imagine how happy I felt?! Aside from feeling extremely comfortable with these movers that are taking everything I own, I saved money, and I also felt that this is one of the best decisions I have ever made. I appreciate this company's honesty and great service. I will use them in the future and will recommend them to all family and friends. Thank you so very much for being the best out there and for making this transition stress free for me!\r more