National Auto Plaza Sandy

I had a really great experience. wonderful customer service. Doug got me a really great deal and a wonderful car. I would recommend anyone to come here to get a car. Doug is one of the best salesmen I have ever had the pleasure of doing business with, a really great guy. If I ever decide to get another car you guys will definately be the car dealership I will come to. Thank you very much for everything. You guys are awesome. more

My boyfriend Jason found himself in quick need of a car. We went out with just the idea of looking around and getting an idea of what he wanted without making a quick decision, but once we got to the first place we tried NAP, we were greeted by Eric a frendly non pushy salesperson which for me was a big plus. I am not a big fan of feeling pressured or hearing the next big sales pitch non of which we recieved. Jason knew before we got there that he wanted a black subaru WRX. Once we pulled onto the lot he saw one and Eric had us in it and sold it within an hour. Never pushed anything gave us the option and made it easy for me to sit through lol and stress free for Jason. Rob in financing was so fast.. in and out literally. Overall a good experience because we all know that sitting at a dealership all day listening to sales pitches are no fun when you already know what you want. Seems that National Auto Plaza understands that. more

I came in here with the hope of buying a car and came out with a great s.u.v. !! My credit is bad but they worked very hard to get me a deal that was good for me. I was treated very well and have no complaints and will advise people who need a car to come here in the future. I don't think it could have turned out any better . The sales staff is very friendly and made the sales experience the best yet . Thank you very much to Chris and Erik and everyone else who helped me out . more

I am now on this side of the fence. Discarded, not allowed to even speak. No value. Incredible after all the sacrifice. Google this NAP. Attorneys who specialize in suing car dealers. Reap the whirlwind because I have so much specific information the attorney fell out of his chair. Fraudulent deceptive practices..better google that also NAP. Examples filled with them. Picture this. 4000 deal jackets in discovery going to my attorney. All of you out there who read this. Post with your last name something to be involved. They are already cooked and dont know it yet. I bet they pooh pooh this. Arrogance! I am very very capable of starting this. Depends on if Kolby decides to destroy a man.......who tried to talk to him. Who Thought he was deserving of a little compassion after giving his all to Kolby. more

They practically blackmailed me, they wouldn't give me my money back except in the form of a credit to a new car and after nearly two hours of screaming over there mistakes, they still charged me 150 dollars in detailing fees. The car was completely clean. Keep it, I wouldn't send my worst enemy there. more

I purchased a vehicle from NAP back in June and I will NEVER buy from them again. I worked with Rob and Ozzie and all they do is lie and mislead you. They had a problem with my financing I thought I was financed when I left when I tried to rescend my contract all of a sudden there is restocking fee and I have to pay for miles because they messed up? They finally get my financed that was a headache and the reason they had a hard time is because they overcharged me! My vehicle was supposed to have received a 120 point inspection well within in a week noticed weird popping sound plus wheel shook when accelarating or stopping. Took it in they couldn't find anything ""serious"" said I just needed a little cap would only cost $10. Well I don't hear anything went back a week later they ordered the part will call me when its in. Never heard back now I am out of my warranty go to another mechanic and oh my drivers side control arm is broken ($700 to fix by the way) and the mechanic says hes never seen once this bad that hasn't already completely broken off and rolled a vehicle. When I asked how long he thought it'd been like that he said at least 6 months. They sold me a vehicle that was ready to break and kill me. Nice NAP! I honestly don't know how they sleep at night. Please don't buy from them they do not care about your safety they knew I drive to work everyday on the freeway and all the care about is the sale. more

These guys are horrible. I traded in my truck to these guys that was blue booked at $18,500 dollars. They offered me 14k for it. I said no deal. I wanted to leave and they absolutely refused to give me my car back to leave the lot to pick up my wife. Needless to say, I ended up buying a car from them anyway. They said they would give me 16,700 for my trade in but would pay the bank 15,100 and give me a balance check in the male for the remainder. Needless to say, I am not getting a balance check. It was a high pressure sale. I was forced to get warranty, and my clutch is sticking. So, ironically enough, my clutch is not covered. So now I have to pay 300 for a new clutch and a 120 diagnostic fee. Also, I have called with many questions, and nobody is willing to help. Especially my sales guy. (His name is OZZIE). These guys are crooks, thieves, and Liars. They tell you what you want to hear, but once they have your money, they dont care about you. Your better off going somewhere else. Trust me. more

Our experience was so negative. They will say what you want to hear... once things so happening fast and everyone is signing papers... that is where the dishonesty really begins. Then, just try to call the next day to ask a question about your contract... they don't care, they've made the sale. Horrible people. Pros: They have cars.... Cons: They will cheat you, lie to you, steal from you! more

I went into trade in my vehicle and purchase a new one. They said all was well and that they could do the deal. I took the car and left my trade in Vehicle. Weeks past, they never paid off my car but Sold it to another party and I kept hearing the deal would go through. I continued the car they sold to me and the other party continued to drive the car they sold to them. Over a month went by and they called me and said I should bring the vehicle back and they would return the car I traded in. I had put a $2000.00 Deposit on the loan and wanted to see about getting that back...... I was told no I would not get my deposit back! I also have to pay for the miles that was put on my trade in vehicle because it was a lease situation. Needless to say.... DO NOT EVER BUY A CAR FROM THIS PLACE!!!! Pros: Nothing Cons: Crooks!!! more

My husband and I walked into the dealership with cash to buy a used Pathfinder. The salesman who met us showed us the car, and we asked that he get the bottom line price and we would be back in an hour. When we returned, we were assigned another salesman who did not know what we wanted. He left and sent us still another salesman who also did not know what we wanted. All in all, it was a terrible sales experience. Too bad...we went to another dealer and bought a car with cash. You need to listen what customer want...just listen and listen. more

Do not buy car from National auto plaza , they are liar and never keep the promises. Bottom line watch out when you buy car from this people. more