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Mr Rooter Plumbing

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3701 Commerce Dr 105
Baltimore, MD 21202

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(410) 692-8034
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Best

I have a 90 year old house. My issue was a clog in the drain from my upstairs 3rd floor tub to the exterior drain pipe in the 1st floor basement. Calling Sunday evening I was sche...

Worst

All reviews seem positive

Excellent service, speedy repair, highly recommend 1/25/2014

I have a 90 year old house. My issue was a clog in the drain from my upstairs 3rd floor tub to the exterior drain pipe in the 1st floor basement. Calling Sunday evening I was scheduled mid afternoon Monday. The service technician Jo Clark approached the clog several ways (3 hours of diligence). Unfortunately no luck clearing the line. Jo was courteous, explained the issue and cleared the work area upon completion of that day. Being the original pipes, he suggested replacing the line from the tub to the basement. After has a friend remove the ceiling and wall sections to expose the pipes, Jo and his helper Chuck returned the following Tuesday to replace the old pipes with PVC. As the pipes were still filed with drain water in the basement, Jo removed the water with little spraying the floor or walls. Removal of the pipes from the ceiling and wall was also done with care and minimal mess. Replacement went quickly and within a couple of hours the upstairs tub and sink were back to working order. Again Jo and Chuck were polite, quickly removing any debris from the work area. Happy with the service Jo, Chuck and Mr. Rooter provided. more
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emergency pipe repair 1/9/2014

Jeffery Levin talked me through a troubling experience I had with a broken pipe and flooded basement due to the recent cold spell. He was an enormous help!!! He also scheduled an emergency repair appointment the next day and they were able to come much earlier. Service men were great too. This is the best company service I have ever received!! I will highly recommend this company to anyone who needs a plumber! Thanks again to Jefffery!!! more
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Saved me thousands of dollars. 12/4/2013

I was informed by a big name plumbing company that I had a broken pipe underneath my basement slab. I called Mr.Rooter for a second opinion. Jeff came out and gave me an alternative to jack hammering my basement slab to fix the pipe by running an entirely new pipe along my basement wall. But first he wanted to make sure the pipe was really broken. Low and behold the pipe was not broken! They hydro-jetted the pipe and saved me thousands of dollars. Thank you for being honest and helpful during such a stressful time! more
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excellent service 5/16/2013

I called Mr Rooter in the mid morning after calling 2 other plumbers that cold not come. They said that someone would be there between 2 p.m. and 5 p.m, Well at 2pm in comes the plumber. His name was Joe,he was very profession and very thorough. He checked and rechecked his work. I would call them again in a minute. I was very very happy with the final results. I would recommend them...thank you Jean D. more
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Great fast friendly service 4/26/2013

I had a leak so i called Mr.Rooter. They sent Mark out to fix the leak. Mark was friendly, professional & very knowledgeable. He completed the work . Answered any question that i had & made sure there were not any other problems & offered his professional opinion. Mark cleaned the area before he left. more
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So so helpful 1/21/2013

I had a clogged drain in my bathroom, and had poured Drain-O in it. It wasn't draining, and I was really nervous it was going to corrode my pipe. I called at 7pm and they had someone on call, who called me about an hour later. He called to check exactly what was happening, and ended up just walking me through and explaining to me what to on the phone. Mike was so incredibly patient and helpful, and made himself available if need be, but didn't pressure me to buy any services. Great experience overall! more
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Great work, great prices, excellent employees 9/28/2012

Wonderful team of employees in the Balto Mr. Rooter. Treated with utmost respect from person answering phone to service tech. Would highly recommand Mr. Rooter of Balto to anyone I know who needs any plumbing work. more
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water line replacement 8/12/2012

This was a big job, and it couldn't have gone more smoothly. Friendly and professional service. The owner of the company even stopped by to see how things were going. The two guys doing the job put him to work! He pitched in quite happily. I'll recommend this company to everyone I know. more
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Excellent work, reasonable prices 6/26/2012

They went well above and beyond our expectations. Once they opened up our ceiling, they found more than just plumbing problems, and they were able to find other trades to fix the problems in a timely manner. Since we are not local, Jamie has been great at providing us with detailed explanations of the problems and solutions. We will surely use them in the future, and recommend them to others. more
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Mr. Plumber: neat, competent & there when you need them 4/12/2012

I strongly recommend Mr. Plumber. I have used their services on several occasions and can confidently vouch for their work. Their technicians show up on time and troubleshoot problems in a professional manner. Once, when I had a potentially dire emergency with a burst pipe, they rescheduled a plumber on the fly. I am impressed by their overall competence and plan to use them regularly. more
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Excellent 12/23/2011

The urgency due to this being a medical office was an immediate need for service. Three other companies stated due to their schedule it would be 1 to 2 days before service, which one can appreciate. But in searching the yellow pages, we were given immediate service. The service gentlemen was professional, true to his statements and very efficient. Also he left our facility in absolute cleaner than he found it. more
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Take what they have to say with a grain of salt. 10/28/2011

I had a toilet that needed to be fixed, and Mr. Rooter Plumbing came out and fixed it. Then they came out again, took it all off, and fixed it; and the third time, they recommended that the toilet itself be replaced. I called again to say that if I should get it replaced, I shouldn't get charged but they refused. It was a little strange. I called another company to fix the toilet and the other company said that there was something stuck in the toilet, and after they fixed it, it was fine. I found Mr. Rooter Plumbing of Greater Baltimore in the newspaper. I'd say to look around. If you've got something simple, maybe try them out, but take what they have to say with a grain of salt. RESPONSE FROM Mr. Rooter Plumbing: Dear Mr. B, we're sorry you feel you had a bad experience with us. Our staff went out 3 times to address the issue with your tenant continuing to back up the toilet. We stand behind all of our work with warranties & we appreciate your business & wouldn't want to lose you as a customer. Please contact the office if you'd like to discuss this with me. Sincerely, Jamie @ Mr. Rooter Plumbing more
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Very pleased with service 10/10/2011

On Friday (10-07-'11) I detected a leaking pipe in a dining room baseboard heater. I phoned your service and was assigned a house call for later that day. Shortly after, the situation became more serious and you sent a plumber ASAP. The service technician, Andy Venzke, was professional, tidy and courteous. I'm grateful to him and your company for your timely response to my emergency. Thank you. more
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Fast, Reliable and Good Service 10/4/2011

They were polite, fast and did a good job. more
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Great Service 10/4/2011

Came promptly, did the work, and cleaned up after himself. Pleasant individual. more
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They do the best they can do for their customers. 9/27/2011

Mr. Rooter does very good work. They got the job done for me with no problems. They fixed leaking pipes for me in my bathroom. This was my first time using them, and I will call them again if I have any more plumbing problems. Mr. Rooter gave me a warranty on their work, which I appreciated. This helps the customer know that they stand by their work. They are prompt, honest, and do the best they can do for their customers. more
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Excellent service! 9/22/2011

The personnel were courteous, prompt, and very professional. more
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Very satisfactory. 9/22/2011

Marvin is a total delight and very competent. Robert's Plumbing came quickly and got right to work. The expense is enormous but unavoidable, and, at least we're guaranteed for 50 years. more
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It was great!!! 9/22/2011

My water heater burst and started flooding my whole apartment. It was slowly leaking when I got home from work at 5:30pm and I asked my property manager to come up. Upon trying to turn the water off, the heater burst and started flooding everywhere. Mr. Rooter was the only plumbing company that told me they could send someone after hours, even after calling a few other plumbers that I found online. Though it took him a while to get there (it was after hours so I understand, and I had luckily gotten the water to stop flooding), when he arrived, he was friendly and a really good sport about having to be there so late and changing out a full water heater. I live on the third flood of an apartment building with no elevator, so it was quite a hassle for him to go down and get stuff from his truck and come back up. He was friendly and understanding, and fixed everything up within an hour. There was no charge for him having to come out after hours either. Overall, I was extremely thankful and the service was great! more
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There's a reason they call us Mr.

Owner Message

  • Mr. Rooter™ Corporation is one of the largest and fastest growing full service plumbing and drain cleaning companies in the world. When you need a qualified plumber, contact your local Mr. Rooter plumber. There's never an overtime charge. Mr. Rooter Plumbers are clean and professional, and it gets fixed right the first time. There is no extra charge for nights or weekends, and you know the price before any plumbing work is performed. Mr. Rooter Plumbers guarantee workmanship and parts.. Plumbing and drain cleaning services,Copper Pipe Installation & Repair,Faucets,Fixture Installation & Repair,Garbage Disposal,Gas Pipes Installation & Repair,Leak Detection,Rusty Water,Septic Line Installation & Repair,Water Heater Installation & Repair,Water Pipe Installation & Repair,Water Pressure,Wells & Water Treatment and more.

Additional information
  • Hours: 24/7
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Charles Village, Greenmount West
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